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Troubleshooting

Stefouch edited this page Sep 1, 2020 · 3 revisions
Symptoms Probable Cause Fix
Roll command: the push emoji reaction is not removed after a few minutes. MANAGE_MESSAGE is missing. See below.
Roll command: the push emoji reaction don't appear at all and the roll can't be pushed READ_MESSAGE_HISTORY is missing. See below.
The bot does not respond to a command. Latency, wrong prefix, or bot crash. Wait and retry. Check latency with command !ping, check the prefix by mentioning the bot.
  • If the bot is missing any required permission, it might not work properly.

    1. Check that the bot has all the required permissions in the server (check its role).
    2. Check also that it has no denied permission in the channel (maybe the role @everyone or another one is removing the needed permission).
    3. Kick the bot and re-invite it to your server using the link at the top of this Readme.
    4. As a last resort, you can temporary give full admin rights to the bot, it'll fix all permission problems.
  • Contact me for extra support, I'll be glad to help.

Required Permissions

  • ADD_REACTIONS : The bot uses a reaction menu for roll pushing.
  • VIEW_CHANNEL : Mandatory.
  • SEND_MESSAGES : Mandatory.
  • MANAGE_MESSAGES : The bot needs this permission to remove pushing reaction emojis.
  • EMBED_LINKS : The bot uses rich embed to display the dice results.
  • READ_MESSAGE_HISTORY : The bot cannot react to its own message without this permission.
  • USE_EXTERNAL_EMOJIS : The bot uses custom dice emojis.
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