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The primary and correct way to report an issue is via the customer support channel. Send us an email at [email protected] from your work email with all the necessary details that contain step-by-step instructions on how to reproduce the issue.
In addition, include the following details based on the nature of the issue.
- Crash Log (in case of app crash)
- Screenshots/Screen Recordings
- Device details (Make, OS version, etc)
- Blueshift Android/iOS SDK version being used
- Campaign Name/Link (if available)
- Template Name/Link (if available)
- Any extra details that you think would help in repro the issue
- Compatible with Carthage as prebuild framework, building from GitHub source code is currently not supported
File support tickets for issues that you want to report on GitHub.
Check the SDK change log here.