12.4.3

Release Date: 23-06-2022

🐛 Bug Fixes

• Removed old header files and swift interface files. These were triggering build warnings in Xcode.

12.4.2

Release Date: 20-06-2022

🐛 Bug Fixes

• Dropped support for ios-arm64_armv7 and ios-arm64_i386_x86_64-simulator slices which resolves previous build warnings

12.4.1

Release Date: 08-06-2022

🐛 Bug Fixes

• Messenger header logo now supports gifs.
• Special notice content will no longer overlap other content when it spans several lines.
• Fixed a layout issue where the reply time string is longer than width available and overlaps other homescreen elements.

12.4.0

Release Date: 31-05-2022

🚀 Enhancements

• You can now customise button text (previously next or submit buttons) for surveys sent on your mobile app.

🐛 Bug Fixes

• Fixed an issue in Mobile Carousels whereby certain animations in right to left languages did not animate in the correct direction.

12.3.0

Release Date: 17-05-2022

🚀 Enhancements

🖼️ New Feature : Rich Push Messages

• A picture speaks a thousand words. You can now add rich media (i.e. images) to your mobile push messages on both iOS and Android. Grab your user’s attention by adding attractive and contextual images and increase click-through rate of your push message.

👉 Upgrade to the latest version of the mobile SDK today to use this feature. Additionally, to set rich push messages on iOS, follow the instructions here.

12.2.1

Release Date: 03-05-2022

🐛 Bug Fixes

• Fixed a bug where conversation replies were not displayed as an in-app notification and the Intercom notification IntercomUnreadConversationCountDidChangeNotification was not fired.
• Fixed a bug that was causing some user's Messenger Homescreen to display no content.

12.2.0

Release Date: 26-04-2022

🚀 Enhancements

• New feature: You can now open a Survey programmatically in your app. We have added a new method to our API to enable this, presentSurvey.

12.1.1

Release Date: 22-04-2022

🐛 Bug Fixes

• Fixed an issue where a Custom Bot that was collecting data attributes would crash if the same path was displayed to users a second time.

12.1.0

Release Date: 31-3-2022

🚀 Enhancements

• We've renamed some of our API methods. The term register has been replaced with login. As part of this change, we've also added success and failure callbacks to the updated login methods. For more information on the deprecated methods and their replacements, please read our docs
• Added support to connect to Intercom workspaces that are hosted on servers in our Australian region

NOTE

• The underlaying functionality behind these new methods remains the same as the deprecated ones, but now you can take action on success or failure.

Check out release v12.0.0 for details about Intercom's great new Surveys feature.

12.0.0

Release Date: 23-03-2022

🚀 Enhancements

In v12.0.0 of the Intercom mobile SDK, we’re introducing Intercom Surveys — beautiful native in-product surveys to bring all your customer communication to one platform!!

📱 New feature: Intercom Surveys

👋🏼 Meet Intercom Surveys - Don’t just ask their opinion, act on it. Now, you can seamlessly capture and act on customer feedback and needs, all within Intercom. Intercom Surveys makes it quick and easy to create and send highly targeted, easily customisable in-product native survey - across web and mobile.

• Choose the relevant question type from multitude of question types available like rating scales (NPS, emoji, star), multiple-choice, dropdown and more
• Customise the color of your survey’s background and buttons
• Target the right survey to the right audience at the right time
• Save survey responses as user attributes to drive follow up actions
• Add a customisable intro and thank you message
• Decide whether or not users should be able to dismiss the survey
• Encourage further user actions by inserting a call-to-action button in the thank you message with a link (external URL or deep link)
• Leverage email and mobile push as fallback channels if in-product doesn’t get you a response
• Many more ways to customise your survey — show or hide avatar of survey sender, format survey text and insert user or company attributes in text
• Use the power of Intercom platform — A/B testing and control groups, goal tracking, orchestrating surveys as a part of series, analysing and exporting results as CSV

👉 You will need to start a 14 day free trial or purchase the Surveys Add-On starting from $49 per month in order to set a survey live
👉 Upgrade to the latest version of the mobile SDK today to use the feature on mobile. No additional integration work required.

Learn more about Intercom Surveys

Intercom_Surveys_Hype_Final.mp4

0110_Surveys-ProductFeedback-Engage-1x1_0322.mp4

• 🇺🇦 We've added Ukrainian language support to the iOS SDK