9.2.0

Release Date: 27-01-2021

• Added support for bot intros, which allows Resolution Bot to introduce itself when your customers start a new conversation, making it clearer that they’re interacting with a bot.
• Added support for looping bots, which allows Resolution Bot to answer multiple questions in a conversation.
• Both features can be enabled in Operator settings in Intercom.

9.1.1

Release Date: 19-01-2021

Bug Fixes

• Fixed an issue that was causing Xcode debug variables not to appear when Intercom was integrated into an app. This was only occurring when an Xcode project was based in Swift and had other dependencies loaded via Swift Package Manager.
• Added the ability to hide the New Conversation button in a bot-only conversation.

9.1.0

Release Date: 13-01-2021

• Intercom can now be added as a dependency in your app via Swift Package Manager.
• Simply add https://github.com/intercom/intercom-ios as a new Swift Package in your Xcode settings.

9.0.0

Release Date: 16-12-2020

• Intercom iOS SDK is now distributed as an XCFramework binary.
• This contains architecture slices for arm64, armv7 for iOS and arm64, i386, x86_64 for the simulator. Support for macOS is coming in a future release.
• Provides support for using the Intercom SDK with Xcode 12.3
• This release does not support Carthage. We hope to support Carthage again, once it is compatible with XCFramework.

8.1.1

Release Date: 3-12-2020

Enhancements

• Added an optional special notice message, that can be displayed at the top of a conversation. This has been commonly used to set expectations during COVID. Find more details here.

Bug Fixes

• Fix for an intermittent crash that occurred for some users when viewing a conversation.

8.1.0

Release Date: 10-11-2020

Enhancements

• New feature: You can now open an article or Mobile Carousel programmatically in your app. We have added two new methods to our API to enable this, presentArticle and presentCarousel.

8.0.0

Release Date: 16-09-2020

Enhancements

• The SDK has been updated to support iOS 14.
• For iOS 14 devices, we now use the new system photo picker to select photos to upload. This means that your users won’t be prompted for the photo library permission.

7.1.3

Release Date: 01-09-2020

Enhancements

• Minor bug fixes and compatibility updates for future releases.

7.1.2

Release Date: 07-08-2020

Enhancements

• We smoothed out some animations for a better experience for your users.

Bug Fixes

• Fixed an issue where a navigation bar would appear over a Mobile Carousel when the host app sets navigation bars to be opaque via the UIAppearance API.
• Fixed an issue where images with a large height to width ratio were constrained in size when used in a Mobile Carousel. This constraint was removed.
• Fixed a crash that occurred when iPad users attempted to re-upload an image after their first attempt failed.
• Fixed an issue where some replies to a long exchange with a bot would cause the conversation to briefly scroll.

7.1.1

Release Date: 06-07-2020

Enhancements

• If your app does not request location permissions, you will no longer have to add a location permission string to your PList when using the Intercom iOS SDK.