feat(slack): Expose create case slash command

docs/docs/administration/settings/plugins/configuring-slack.mdx

@@ -191,6 +191,7 @@ You can override their values if you wish to do so. Included below are their des
 | `/dispatch-notifications-group`                                                     | Opens a modal to edit the notifications group.                                                                              |
 | `/dispatch-update-participant`                                                      | Opens a modal to update participant metadata.                                                                               |
 | `/dispatch-create-task`                                                             | Opens a modal to create an incident task.                                                                                   |
+| `/dispatch-create-case`                                                             | Opens a modal to create a case.                                                                                   |
 
 ### Contact Information Resolver Plugin
 

docs/docs/user-guide/incidents/commander.mdx

@@ -28,6 +28,7 @@ All Slack commands are listed below, or you may view _groups_ of commands relati
 - [`/dispatch-update-participant`](#%2Fdispatch-update-participant)
 - [`/dispatch-run-workflow`](#%2Fdispatch-list-workflow)
 - [`/dispatch-create-task`](#%2Fdispatch-create-task)
+- [`/dispatch-create-case`](#%2Fdispatch-create-case)
 ## People
 
 These commands help manage the people helping resolve the incident.
@@ -215,3 +216,11 @@ This command will create a task for the current incident.
 ![](/img/slack-conversation-create-task.png)
 
 </div>
+
+### /dispatch-create-case
+
+This command will create a case for the current incident.
+
+<div style={{textAlign: 'center'}}>
+
+</div>

src/dispatch/plugins/dispatch_slack/case/interactive.py

@@ -128,6 +128,8 @@ def configure(config: SlackConversationConfiguration):
         case_command_context_middleware,
     ]
 
+    app.command(config.slack_command_create_case, middleware=[db_middleware])(report_issue)
+
     app.command(config.slack_command_escalate_case, middleware=middleware)(
         handle_escalate_case_command
     )
@@ -1711,7 +1713,6 @@ def report_issue(
     client: WebClient,
     context: BoltContext,
     db_session: Session,
-    shortcut: dict,
 ):
     ack()
     initial_description = None
@@ -1748,7 +1749,8 @@ def report_issue(
         callback_id=CaseReportActions.submit,
         private_metadata=context["subject"].json(),
     ).build()
-    client.views_open(trigger_id=shortcut["trigger_id"], view=modal)
+
+    client.views_open(trigger_id=body["trigger_id"], view=modal)
 
 
 @app.action(CaseReportActions.project_select, middleware=[db_middleware, action_context_middleware])

src/dispatch/plugins/dispatch_slack/config.py

@@ -101,6 +101,11 @@ class SlackConversationConfiguration(SlackConfiguration):
         title="Engage Oncall Command String",
         description="Defines the string used to engage an oncall. Must match what is defined in Slack.",
     )
+    slack_command_create_case: str = Field(
+        "/dispatch-create-case",
+        title="Create Case Command String",
+        description="Defines the string used to create a case. Must match what is defined in Slack.",
+    )
     slack_command_update_case: str = Field(
         "/dispatch-update-case",
         title="Update Case Command String",

src/dispatch/plugins/dispatch_slack/messaging.py

@@ -134,6 +134,10 @@ def get_incident_conversation_command_message(
             "response_type": "ephemeral",
             "text": "Opening a dialog to create a new incident task...",
         },
+        config.slack_command_create_case: {
+            "response_type": "ephemeral",
+            "text": "Opening a dialog to create a new case...",
+        },
     }
 
     return command_messages.get(command_string, default)