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...s-plugin-content-docs/current/adguard-vpn-for-ios/solving-problems/app-store.md
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--- | ||
title: AdGuard VPN has been removed from App Store | ||
sidebar_position: 5 | ||
--- | ||
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In some countries, AdGuard VPN is not available in the App Store. If that’s your case, there are two ways to download the app: | ||
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- If you do not have any active subscriptions in the App Store, you can **change the region for your current account** | ||
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- If you have active subscriptions that you wish to retain, you can **create a new Apple account and link it to the App Store** | ||
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### Changing the region for your current account | ||
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1. Go to the Apple ID screen and tap _Media & Purchases_ → _View Account_. | ||
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2. Tap _Country/Region_ → _Change Country or Region_. | ||
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![Changing region](https://cdn.adtidy.org/content/kb/vpn/ios/app_store/changing_country.png) | ||
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3. Select your preferred country from the list (e.g., _United States_) and agree to the Terms and Conditions. | ||
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4. Fill in the required fields. You can select _None_ for _Payment Method_ and use any address with a valid ZIP code for _Billing Address_, for example: | ||
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Address: Grand Ave | ||
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City: Chicago | ||
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State: Illinois | ||
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Zip: 60007 | ||
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Phone: 999 999999999 | ||
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5. Tap _Next_. | ||
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![New region \*border](https://cdn.adtidy.org/content/kb/vpn/ios/app_store/new_country.png) | ||
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After changing the region, try [downloading AdGuard VPN from the App Store again](https://apps.apple.com/en/app/adguard-vpn-unlimited-fast/id1525373602). | ||
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### Creating a new Apple account and linking it to the App Store | ||
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For users with paid subscriptions in the App Store who only need to download free apps from different regions, creating a new account in another country is a more convenient option. This way, you can use your primary account at the system level on your phone and activate the second account solely for the App Store without needing to log out of your iPhone account. | ||
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**Steps to create a new account in a different country:** | ||
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1. Visit [https://appleid.apple.com/account](https://appleid.apple.com/ru/account). | ||
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2. Enter any first and last name and select a country, like _United States of America_. | ||
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3. Use an email address not linked to your Apple ID. A verification code will be sent to this email. | ||
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4. Provide a phone number for verification. | ||
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5. Confirm your email and phone number and press _Next_. That’s it! | ||
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Now **link your new account to the App Store**: | ||
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1. Go to _Settings_ and tap your name. | ||
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2. Select _Media & Purchases_ → _Sign Out_. This will only sign you out of the App Store while keeping you logged in to your Apple ID on your phone. | ||
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3. Tap on _Media & Purchases_ again and select _Not [your name]?_ You will be prompted to sign in with a different Apple ID. | ||
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![Changing account](https://cdn.adtidy.org/content/kb/vpn/ios/app_store/log_out.png) | ||
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4. Enter the email address and password for your new account. | ||
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![Login \*mobile\_border](https://cdn.adtidy.org/content/kb/vpn/ios/app_store/apple_id.png) | ||
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That’s it! Now try to [download AdGuard VPN from the App Store](https://apps.apple.com/en/app/adguard-vpn-unlimited-fast/id1525373602) again. | ||
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You can always switch back to your default account this way. |
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|
@@ -19,28 +19,21 @@ Abyste se vyhnuli potenciálním phishingovým nebo škodlivým webovým stránk | |
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### AdGuard VPN pro iOS | ||
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Pokud AdGuard VPN v App Store nevidíte, zkuste změnit zemi nebo oblast v nastavení Apple ID: | ||
If you don’t see AdGuard VPN in the App Store, try changing the country or region in your Apple ID settings. Another option is to create a new Apple account and connect it to the App Store. [Instructions for both cases](/adguard-vpn-for-ios/solving-problems/app-store) are described in a separate article. | ||
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1. Otevřete App Store a klepněte na svůj profil. | ||
1. Klepněte na své jméno a poté na *Země/oblast*. | ||
1. Klepněte na *Změnit zemi nebo oblast*. | ||
1. Vyberte zemi a poté přijměte Pravidla a podmínky. | ||
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[Alternativní způsoby](https://support.apple.com/en-us/HT201389) | ||
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Po změně oblasti [nainstalujte AdGuard VPN](https://apps.apple.com/us/app/adguard-vpn-unlimited-fast/id1525373602). | ||
After you change the region or link a different account to the App Store, [install AdGuard VPN](https://apps.apple.com/us/app/adguard-vpn-unlimited-fast/id1525373602). | ||
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### AdGuard VPN pro Android | ||
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Pokud máte problémy s Obchodem Google Play, stáhněte si soubor APK ze [zrcadleného webu AdGuard VPN](https://adguardvpn-help.com/android/overview.html). | ||
If you have problems with Google Play, download the APK file from [AdGuard VPN’s mirror website](https://adguardvpn-help.com/android/overview.html). | ||
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### AdGuard VPN pro macOS | ||
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Stáhněte si instalační soubor ze [zrcadleného webu AdGuard VPN](https://adguardvpn-help.com/windows/overview.html). | ||
Download the installation file from [AdGuard VPN’s mirror website](https://adguardvpn-help.com/windows/overview.html). | ||
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### AdGuard VPN pro Windows | ||
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Stáhněte si instalační soubor ze [zrcadleného webu AdGuard VPN](https://adguardvpn-help.com/mac/overview.html). | ||
Download the installation file from [AdGuard VPN’s mirror website](https://adguardvpn-help.com/mac/overview.html). | ||
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## Další užitečné tipy | ||
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@@ -56,4 +49,4 @@ Stáhněte si instalační soubor ze [zrcadleného webu AdGuard VPN](https://adg | |
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- Máte-li problémy s připojením, nepovolujte *Používat QUIC* v *Pokročilých nastavení*. | ||
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Pokud vše ostatní selže, neváhejte se obrátit na náš tým podpory na [email protected] s žádostí o další pomoc. | ||
If all else fails, don't hesitate to reach out to our support team at <[email protected]> for further assistance. |
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72 changes: 72 additions & 0 deletions
72
...s-plugin-content-docs/current/adguard-vpn-for-ios/solving-problems/app-store.md
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Original file line number | Diff line number | Diff line change |
---|---|---|
@@ -0,0 +1,72 @@ | ||
--- | ||
title: AdGuard VPN has been removed from App Store | ||
sidebar_position: 5 | ||
--- | ||
|
||
In some countries, AdGuard VPN is not available in the App Store. If that’s your case, there are two ways to download the app: | ||
|
||
- If you do not have any active subscriptions in the App Store, you can **change the region for your current account** | ||
|
||
- If you have active subscriptions that you wish to retain, you can **create a new Apple account and link it to the App Store** | ||
|
||
### Changing the region for your current account | ||
|
||
1. Go to the Apple ID screen and tap _Media & Purchases_ → _View Account_. | ||
|
||
2. Tap _Country/Region_ → _Change Country or Region_. | ||
|
||
![Changing region](https://cdn.adtidy.org/content/kb/vpn/ios/app_store/changing_country.png) | ||
|
||
3. Select your preferred country from the list (e.g., _United States_) and agree to the Terms and Conditions. | ||
|
||
4. Fill in the required fields. You can select _None_ for _Payment Method_ and use any address with a valid ZIP code for _Billing Address_, for example: | ||
|
||
Address: Grand Ave | ||
|
||
City: Chicago | ||
|
||
State: Illinois | ||
|
||
Zip: 60007 | ||
|
||
Phone: 999 999999999 | ||
|
||
5. Tap _Next_. | ||
|
||
![New region \*border](https://cdn.adtidy.org/content/kb/vpn/ios/app_store/new_country.png) | ||
|
||
After changing the region, try [downloading AdGuard VPN from the App Store again](https://apps.apple.com/en/app/adguard-vpn-unlimited-fast/id1525373602). | ||
|
||
### Creating a new Apple account and linking it to the App Store | ||
|
||
For users with paid subscriptions in the App Store who only need to download free apps from different regions, creating a new account in another country is a more convenient option. This way, you can use your primary account at the system level on your phone and activate the second account solely for the App Store without needing to log out of your iPhone account. | ||
|
||
**Steps to create a new account in a different country:** | ||
|
||
1. Visit [https://appleid.apple.com/account](https://appleid.apple.com/ru/account). | ||
|
||
2. Enter any first and last name and select a country, like _United States of America_. | ||
|
||
3. Use an email address not linked to your Apple ID. A verification code will be sent to this email. | ||
|
||
4. Provide a phone number for verification. | ||
|
||
5. Confirm your email and phone number and press _Next_. That’s it! | ||
|
||
Now **link your new account to the App Store**: | ||
|
||
1. Go to _Settings_ and tap your name. | ||
|
||
2. Select _Media & Purchases_ → _Sign Out_. This will only sign you out of the App Store while keeping you logged in to your Apple ID on your phone. | ||
|
||
3. Tap on _Media & Purchases_ again and select _Not [your name]?_ You will be prompted to sign in with a different Apple ID. | ||
|
||
![Changing account](https://cdn.adtidy.org/content/kb/vpn/ios/app_store/log_out.png) | ||
|
||
4. Enter the email address and password for your new account. | ||
|
||
![Login \*mobile\_border](https://cdn.adtidy.org/content/kb/vpn/ios/app_store/apple_id.png) | ||
|
||
That’s it! Now try to [download AdGuard VPN from the App Store](https://apps.apple.com/en/app/adguard-vpn-unlimited-fast/id1525373602) again. | ||
|
||
You can always switch back to your default account this way. |
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Original file line number | Diff line number | Diff line change |
---|---|---|
|
@@ -19,28 +19,21 @@ For at undgå potentiel phishing eller ondsindede websteder, følg kun spejlings | |
|
||
### AdGuard VPN til iOS | ||
|
||
Ses AdGuard VPN ikke i App Store, prøv da at ændre land/region i Apple ID-indstillingerne: | ||
If you don’t see AdGuard VPN in the App Store, try changing the country or region in your Apple ID settings. Another option is to create a new Apple account and connect it to the App Store. [Instructions for both cases](/adguard-vpn-for-ios/solving-problems/app-store) are described in a separate article. | ||
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1. Åbn App Store, og tryk på profilbilledet. | ||
1. Tryk på brugernavnet og dernæst på *Land/Region*. | ||
1. Tryk på *Skift land eller region*. | ||
1. Vælg land og acceptér vilkår og betingelser. | ||
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[Alternative måder](https://support.apple.com/en-us/HT201389) | ||
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Efter at have ændret region, [installér AdGuard VPN](https://apps.apple.com/us/app/adguard-vpn-unlimited-fast/id1525373602). | ||
After you change the region or link a different account to the App Store, [install AdGuard VPN](https://apps.apple.com/us/app/adguard-vpn-unlimited-fast/id1525373602). | ||
|
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### AdGuard VPN til Android | ||
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Opleves problemer på Google Play, download da APK-filen fra [AdGuard VPNs spejlwebsted](https://adguardvpn-help.com/android/overview.html). | ||
If you have problems with Google Play, download the APK file from [AdGuard VPN’s mirror website](https://adguardvpn-help.com/android/overview.html). | ||
|
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### AdGuard VPN til Mac | ||
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Download installationsfilen fra [AdGuard VPNs spejlwebsted](https://adguardvpn-help.com/windows/overview.html). | ||
Download the installation file from [AdGuard VPN’s mirror website](https://adguardvpn-help.com/windows/overview.html). | ||
|
||
### AdGuard VPN til Windows | ||
|
||
Download installationsfilen fra [AdGuard VPNs spejlwebsted](https://adguardvpn-help.com/mac/overview.html). | ||
Download the installation file from [AdGuard VPN’s mirror website](https://adguardvpn-help.com/mac/overview.html). | ||
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## Andre nyttige tips | ||
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|
@@ -56,4 +49,4 @@ Download installationsfilen fra [AdGuard VPNs spejlwebsted](https://adguardvpn-h | |
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- Slå ikke *Brug QUIC* til i *Avancerede indstillinger*, selvom der opleves konnektivitetsproblemer. | ||
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Fejler alt andet, tøv ikke med at kontakte supportteamet på [email protected] for yderligere assistance. | ||
If all else fails, don't hesitate to reach out to our support team at <support@adguard-vpn.com> for further assistance. |
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