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chore: fix formatting in support request template
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|
@@ -6,27 +6,17 @@ body: | |
--- | ||
Since Z-Wave JS is used in multiple applications with a lot of moving | ||
parts, your issue might actually be caused by something outside our | ||
control. | ||
Since Z-Wave JS is used in multiple applications with a lot of moving parts, your issue might actually be caused by something outside our control. | ||
Let's start by finding out if we are able to help you... | ||
1. If this is about a **device** that is interviewed completely but | ||
does not **get identified**, please | ||
[use this template](https://github.com/zwave-js/node-zwave-js/issues/new?assignees=&labels=config+%E2%9A%99&projects=&template=device_config.yml&title=Missing+device+configuration%3A+%3Center+manufacturer+and+device+name%3E) instead. | ||
1. If this is about a **device** that is interviewed completely but does not **get identified**, please [use this template](https://github.com/zwave-js/node-zwave-js/issues/new?assignees=&labels=config+%E2%9A%99&projects=&template=device_config.yml&title=Missing+device+configuration%3A+%3Center+manufacturer+and+device+name%3E) instead. | ||
1. Were you using **Z-Wave JS UI** (standalone or as an addon) when you | ||
encountered the problem?\ | ||
If **yes**: please open your issue at | ||
https://github.com/zwave-js/zwave-js-ui/issues instead, **unless** you | ||
were told to report it here. | ||
1. Were you using **Z-Wave JS UI** (standalone or as an addon) when you encountered the problem? | ||
If **yes**: please open your issue at https://github.com/zwave-js/zwave-js-ui/issues instead, **unless** you were told to report it here. | ||
1. Were you using **Home Assistant** (but not Z-Wave JS UI) when you | ||
encountered the problem?\ | ||
If **yes**, please open your issue at | ||
https://github.com/home-assistant/core/issues instead, **unless** you | ||
were told to report it here. | ||
1. Were you using **Home Assistant** (but not Z-Wave JS UI) when you encountered the problem? | ||
If **yes**, please open your issue at https://github.com/home-assistant/core/issues instead, **unless** you were told to report it here. | ||
- type: checkboxes | ||
id: checklist | ||
|
@@ -36,15 +26,10 @@ body: | |
- label: I have read and followed the above instructions | ||
required: true | ||
- label: | | ||
I have checked the [troubleshooting | ||
section](https://zwave-js.github.io/node-zwave-js/#/troubleshooting/index) | ||
and my problem is **not** described there. | ||
I have checked the [troubleshooting section](https://zwave-js.github.io/node-zwave-js/#/troubleshooting/index) and my problem is **not** described there. | ||
required: true | ||
- label: | | ||
I have read the | ||
[changelog](https://github.com/zwave-js/node-zwave-js/blob/master/CHANGELOG.md) | ||
and my problem was **not** mentioned there or the fix **did not | ||
work**. | ||
I have read the [changelog](https://github.com/zwave-js/node-zwave-js/blob/master/CHANGELOG.md) and my problem was **not** mentioned there or the fix **did not work**. | ||
required: true | ||
- type: markdown | ||
|
@@ -56,7 +41,7 @@ body: | |
label: Describe the issue | ||
description: | | ||
Please answer all questions that apply and remove the ones that don't. | ||
Optionally share screenshots of what you're seeing. | ||
You may share screenshots of what you're seeing. | ||
value: | | ||
What is happening? | ||
|
@@ -111,9 +96,7 @@ body: | |
## Driver Logfile | ||
We **need** a **driver** logfile on loglevel **DEBUG**. Many issues | ||
simply cannot be investigated without the correct logfile. If you don't | ||
provide one, the first thing we'll do is ask for one. | ||
We **need** a **driver** logfile on loglevel **DEBUG**. Many issues simply cannot be investigated without the correct logfile. If you don't provide one, the first thing we'll do is ask for one. | ||
Here's how to create one: | ||
|
@@ -123,19 +106,14 @@ body: | |
Please... | ||
- do not link to logs elsewhere, unless you absolutely cannot upload | ||
them here. If the logfile is too large, please try to **zip** it. | ||
- do not link to logs elsewhere, unless you absolutely cannot upload them here. If the logfile is too large, please try to **zip** it. | ||
- do not truncate or filter logs | ||
- do not set the loglevel to anything but **DEBUG**, unless you're told to | ||
- **upload** the log as a **file** here | ||
- avoid copy-pasting if you can avoid it | ||
**Note:**\ | ||
If the log is for a device included using **Security S0**, we need your | ||
S0 key to decode the traffic. | ||
You can send that via email to [email protected] - please include a link | ||
to this request. | ||
**Note:** | ||
If the log is for a device included using **Security S0**, we need your S0 key to decode the traffic. You can send it via email to [email protected] - please include a link to this request. | ||
- type: checkboxes | ||
id: logfile_checklist | ||
|
@@ -151,7 +129,7 @@ body: | |
The log includes a re-interview of the problematic device _(if applicable)_. | ||
required: false | ||
- label: | | ||
The log includes the problematic interaction with the device _(if applicable). | ||
The log includes the problematic interaction with the device _(if applicable)_. | ||
required: false | ||
- label: | | ||
I provided the node ID of the problematic device _(if applicable)_. | ||
|
@@ -169,5 +147,4 @@ body: | |
value: | | ||
--- | ||
Thanks for your patience. Filling this out completely saves us a lot of | ||
time. | ||
Thanks for your patience. Filling this out completely saves you and us a lot of time. |