Zammad is a web based open source helpdesk/ticket system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL). Do you receive many e-mails and want to answer them with a team of agents? You're going to love Zammad!
This repos is meant to be the starting point for somebody who likes to test zammad. If you like to run zammad in production you should use one of the DEB or RPM packages or try our docker-compose repo: https://github.com/zammad/zammad-docker-compose
See the docs @ https://docs.zammad.org/en/latest/contributing-install-vagrant.html