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author = "Oana" | ||
title = "Introduction to KnowledgeBase " | ||
date = "2022-10-09" | ||
description = "Technical writing mentorship program fifth meetup" | ||
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## Agenda | ||
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This deck covers the following topics: | ||
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- User Guides | ||
- Troubleshooting Guides | ||
- Installation Guides | ||
- Integration Guides | ||
- White-papers | ||
- Knowledge base | ||
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## Importance of Technical Writing | ||
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- Drives the technical vision and attention on knowledge. | ||
- Maps the information for any organization. | ||
- Aligns processes with information. | ||
- Brings up front the value of the resources. | ||
- Highlights the obvious. | ||
- Layers data based on history and evolution. | ||
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## Case Study- Stripe- | ||
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- What- https://stripe.com/docs | ||
- How- https://support.stripe.com/ | ||
- Where- https://stripe.com/docs/products | ||
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