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This project is implemented as Team Project for InsERT Company to pass the university course and achieve some experience with big projects where teamwork is really important. This project aims to create a web application that allows any service company to create their account and give the opportunity to create, manage and analyze the polls for t…

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Customer satisfaction monitoring system

In the context of the 2022 Team Projects Conference, InsERT submitted its own project, in partnership with Wrocław University of Science and Technology. The initiative was named ‘’Customer satisfaction monitoring system’’ and aimed to create a dedicated module for existing solutions of InsERT. This module was responsible for collecting information about customer satisfaction and their current needs. Its functionalities included creating personalized surveys, sending them to customers, and reviewing the results of the surveys (similar to Google Forms).

The project was carried out by a five-person team, coordinated by a delegated InsERT employee. The final outcome of our work was presented during the Team Projects Conference, which took place on June 23, 2022, at the Wrocław University of Science and Technology.

Responsibilities:

  • Designing the user interface
  • Implementing the user interface using Angular framework
  • Developing the application based on Angular Material library
  • Maintaining documentation (including creating user manual)
  • Generating charts using ngx-charts framework
  • Creating the relational database schema
  • Handling communication with the API created for the project

Technologies:

  • Angular
  • ngx-charts
  • RxJS
  • Angular Material
  • Django REST Framework
  • PostgreSQL
  • Docker
  • NGINX

Video presentation at YouTube

Link: https://youtu.be/HkIyDmF7rk4 (<3min)

The project brochure

Slide from brochure

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This project is implemented as Team Project for InsERT Company to pass the university course and achieve some experience with big projects where teamwork is really important. This project aims to create a web application that allows any service company to create their account and give the opportunity to create, manage and analyze the polls for t…

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