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35 changes: 35 additions & 0 deletions docs/announcements/en/amazon-integration-amazon-offer-matching.md
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---
title: 'Amazon integration: Amazon Offer Matching'
id: 6cWiUoUTzVtOAVpF4XhOzm
status: PUBLISHED
createdAt: 2023-07-04T20:11:24.168Z
updatedAt: 2023-07-04T21:44:36.582Z
publishedAt: 2023-07-04T21:44:36.582Z
contentType: updates
productTeam: Channels
author: 2p7evLfTcDrhc5qtrzbLWD
slug: amazon-integration-amazon-offer-matching
locale: en
legacySlug: amazon-offer-matching
announcementImageID: ''
announcementSynopsisEN: 'Amazon offer matching is now manual. Learn more about the new page.'
---

The [integration](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon) between VTEX stores and Amazon allows sellers to send their product catalog to the marketplace, which expands their sales channels. To increase the quality of offers shown on Amazon, we created a new page for VTEX sellers to do the product matching.

## What has changed?

Before, when a seller sent a product to the Amazon integration, it would go through an automatic matching process to link the seller SKU to the product ASIN (Amazon Standard Identification Number) on Amazon. However, this process occasionally resulted in compatibility errors between the sent product and the published offer on Amazon.

With the new matching flow, the sellers approve the matches between their products and Amazon offers. Despite matching now being a manual process, sellers can approve SKUs in bulk.

## Why did we make this change?

The process will now be completely manual. This change aims to reduce compatibility errors, so sellers show reliable and quality offers on the marketplace, giving sellers control over how the sent products and the published offers are matched.

## What needs to be done?

You can find the Amazon Offer Matching page in Marketplace > __Amazon Offer Matching__ or through the search bar. The page will be available for all VTEX accounts as of July 03, 2023. No action is required to activate it.

For more information about how the page works, check the [documentation Amazon Offer Matching](https://help.vtex.com/en/tutorial/match-de-anuncios-amazon--7fRfoP69kYgg8znImMhyQ0).

36 changes: 36 additions & 0 deletions docs/announcements/en/amazon-new-category-mapping-model.md
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---
title: 'Amazon: New category mapping model'
id: 584nPLYkI8tnOGz1s4X5LE
status: PUBLISHED
createdAt: 2023-11-27T23:08:37.697Z
updatedAt: 2023-12-18T15:49:17.763Z
publishedAt: 2023-12-18T15:49:17.763Z
contentType: updates
productTeam: Channels
author: 2p7evLfTcDrhc5qtrzbLWD
slug: amazon-new-category-mapping-model
locale: en
legacySlug: amazon-new-category-mapping-model
announcementImageID: ''
announcementSynopsisEN: 'Check out the new category and attribute mapping model for the VTEX and Amazon integration.'
---

An important step in the [integration](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5sYA9MlRo92jJIxKF1MTXb) between VTEX stores and Amazon is mapping categories and attributes, which consists of matching the products in your catalog with the offers available on Amazon.

To make the mapping process easier and more intuitive, we have developed the **[category and attribute mapping via VTEX Admin](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD?&utm_source=autocomplete#mapeamento-via-admin-vtex-beta),** which is available for VTEX stores in Brazil, Mexico, and the United States. To access the new mapping model, go to **Marketplace > Marketplaces and Integrations > Amazon > Perform Mapping.** The instructions are available in the [Mapping and sending product categories to Amazon](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD) tutorial.

## What has changed?

Previously, the mapping process could only be carried out [via spreadsheet](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD?&utm_source=autocomplete#mapeamento-via-planilha). Now, with the new mapping model, you can choose which type of mapping best meets your needs.

Here are some of the advantages of mapping categories and attributes using the VTEX Admin:

- Monitor the mapping status of each category.
- Search for the category on Amazon to match it with your catalog.
- Autofill the attributes that are already in your catalog.
- Customize the shipping rate template by SKU.

## What needs to be done?

The feature will be available to all [VTEX accounts that act as sellers](https://help.vtex.com/en/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#sendo-seller-vtex) from **December 18, 2023.** To use it, you need to have your VTEX account [integrated](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5sYA9MlRo92jJIxKF1MTXb) with Amazon and send the products by following the [Mapping and sending product categories to Amazon](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD) tutorial.

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<img src = "https:https://images.ctfassets.net/alneenqid6w5/34n3YHcet5J5gHNNLwLw3r/092ec32f2cc0c2f4fb8254b3327006fd/relatorios-filtros-EN.png" style = "display:block; margin-left: auto; margin-right: auto;" alt = "Opções de filtros do relatório" title = "Opções de filtros do relatório">
<img src = "https://images.ctfassets.net/alneenqid6w5/34n3YHcet5J5gHNNLwLw3r/092ec32f2cc0c2f4fb8254b3327006fd/relatorios-filtros-EN.png" style = "display:block; margin-left: auto; margin-right: auto;" alt = "Opções de filtros do relatório" title = "Opções de filtros do relatório">
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41 changes: 41 additions & 0 deletions docs/announcements/en/automatic-archiving-inactive-promotions.md
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---
title: 'Automatic archiving inactive promotions'
id: 4LDQbli98aRSNJDus7mgqi
status: PUBLISHED
createdAt: 2024-05-13T11:40:27.337Z
updatedAt: 2024-05-20T12:14:24.232Z
publishedAt: 2024-05-20T12:14:24.232Z
contentType: updates
productTeam: Marketing & Merchandising
author: 2AhArvGNSPKwUAd8GOz0iU
slug: automatic-archiving-inactive-promotions
locale: en
legacySlug: automatic-archiving-inactive-promotions
announcementImageID: ''
announcementSynopsisEN: 'The new auto-archive feature for inactive promotions helps you manage promotions in your store.'
---

To enhance the promotion management experience, VTEX is introducing an automatic archiving feature for inactive promotions. This feature helps you organize and monitor the promotions available in your store.

## What has changed?

We have implemented the following improvements to the promotion management experience:

**Promotion auto-archiving rules:**

1. **Promotions with an end date (not activated):** These will be automatically archived 7 days after the last change, counting from the promotion end date.

2. **Promotions without an end date (not activated):** These will be automatically archived 30 days after the last change.

3. **Promotions with an end date (active):** These will be automatically archived 7 days after their end date.

**Feature optimization:** We've improved the loading time and performance of the promotions list.

<div class = "alert alert-info">
To view the promotions that have been automatically archived, go to VTEX Admin <b>Promotions > Promotions</b>, or type <b>Promotions</b> in the search bar at the top of the page. In the top right corner, click <i class="fas fa-ellipsis-v" aria-hidden="true"></i>, and then click Applied Promotions.
</div>

## What needs to be done?

No action is required. The feature to automatically archive inactive promotions is now available in all VTEX stores.

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---
title: 'Black Week: VTEX Dashboards Analysis Strategies'
id: 1MrvvWj1ziiqLWhM021PX7
status: PUBLISHED
createdAt: 2023-11-20T20:29:11.550Z
updatedAt: 2023-11-20T20:39:16.159Z
publishedAt: 2023-11-20T20:39:16.159Z
contentType: updates
productTeam: Others
author: 2p7evLfTcDrhc5qtrzbLWD
slug: black-week-vtex-dashboards-analysis-strategies
locale: en
legacySlug: black-week-vtex-dashboards-analysis-strategies
announcementImageID: ''
announcementSynopsisEN: 'Learn the best strategies for analyzing your sales metrics during Black Week with the VTEX Dashboards guide'
---

We have officially arrived at __Black Week,__ which takes place from __11/20/2023__ to __11/27/2023.__ The stores already have their campaigns online and their operations ready to attend shoppers.

Aiming to maximize opportunities for improving __Black Friday__ actions during this period, we have created a special guide focused on clarifying the most frequently asked questions related to the use of our dashboards in Admin VTEX during the most important event of the year.

See the [VTEX dashboard guide for Black Week: FAQ](https://help.vtex.com/en/tutorial/guia-de-los-dashboards-vtex-para-la-black-week-faq--6O3CiGiZctVIgIrpIcko9h) and you will find answers to the most frequently asked questions about how to use Dashboards during Black Week.
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---
title: 'Callback URL signature: Blocking asynchronous payment authorizations without an authentication token'
id: 3at5YtI2L6QqBym6Af56tV
status: PUBLISHED
createdAt: 2024-05-03T18:12:04.996Z
updatedAt: 2024-05-03T18:33:19.277Z
publishedAt: 2024-05-03T18:33:19.277Z
contentType: updates
productTeam: Financial
author: 6DODK49lJPk3yvcoe6GB6g
slug: callback-url-signature-authentication-token
locale: en
legacySlug: callback-url-signature-authentication-token
announcementImageID: ''
announcementSynopsisEN: 'Authentication token for asynchronous payment authorizations'
---

To enhance payment operations on the platform, VTEX is implementing the `X-VTEX-signature` authentication token. Payment providers and partners must use this token to report the status of asynchronous payment transactions via a [callback URL](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m#callback-url).

As of May 27, 2024, the VTEX gateway will automatically include the callback URL information and the respective authentication token with each payment transaction.

Example of a callback URL containing the authentication token:

`https://gatewayqa.vtexpayments.com.br/api/pvt/payment-provider/transactions/8FB0F111111122222333344449984ACB/payments/A2A9A25B11111111222222333327883C/callback?accountName=teampaymentsintegrations&X-VTEX-signature=R123456789aBcDeFGHij1234567890tk`

## What needs to be done?

Starting June 26, 2024, all payment providers and partners must report the status of asynchronous payment transactions exclusively via the callback URL and authentication token.

After this date, any transaction status updates sent only via callback URL (without the authentication token) will be blocked, and the respective payment transactions will be canceled.

For more information about the callback URL, see [Payment Provider Protocol](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m#callback-url) and [Create Payment endpoint](https://developers.vtex.com/docs/api-reference/payment-provider-protocol#post-/payments).
18 changes: 18 additions & 0 deletions docs/announcements/en/changes-in-vtex-support-service-policy.md
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---
title: 'Changes in VTEX Support Service Policy'
id: 7f5YRWJQ7q0VUGCTDKVDon
status: PUBLISHED
createdAt: 2024-02-16T18:37:29.587Z
updatedAt: 2024-02-22T21:12:09.365Z
publishedAt: 2024-02-22T21:12:09.365Z
contentType: updates
productTeam: Billing
author: 5l3eEiSz8MpcppCxcnijGz
slug: changes-in-vtex-support-service-policy
locale: en
legacySlug: changes-in-vtex-support-service-policy
announcementImageID: ''
announcementSynopsisEN: 'Now, the main channel to open a ticket is the VTEX Community.'
---

<div class="alert alert-info">This content is being translated.</div>
38 changes: 38 additions & 0 deletions docs/announcements/en/checkout-api-now-supports-recaptcha-v3.md
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---
title: 'Checkout API now supports reCAPTCHA v3'
id: 1buRTScMhlis0LESr7g8Rt
status: PUBLISHED
createdAt: 2023-06-28T19:52:18.268Z
updatedAt: 2023-08-25T23:36:39.909Z
publishedAt: 2023-08-25T23:36:39.909Z
contentType: updates
productTeam: Shopping
author: 2Gy429C47ie3tL9XUEjeFL
slug: checkout-api-now-supports-recaptcha-v3
locale: en
legacySlug: checkout-api-now-supports-recaptcha-v3
announcementImageID: ''
announcementSynopsisEN: 'This user validation solution to prevent fake users can be used in native mobile apps and other similar integrations'
---

[reCAPTCHA](https://help.vtex.com/en/tutorial/recaptcha-no-checkout--18Te3oDd7f4qcjKu9jhNzP) is a user validation solution that VTEX provides for all stores. It foresees scenarios where malware is used for fraud and prevents access by fake users.

Besides the native storefront functionality of the VTEX platform, stores implementing their own storefronts can [integrate reCAPTCHA](https://developers.vtex.com/docs/guides/recaptcha) via the Checkout API to improve security.

## What has changed?

Now, the Checkout API also supports score-based reCAPTCHA reCAPTCHA validation (equivalent to v3), which is suitable for native mobile apps.

<div class = "alert alert-info">
VTEX is integrated with reCAPTCHA enterprise, which offers two validation approaches: checkbox (equivalent to reCAPTCHA v2) and score-based (equivalent to reCATPCHA v3). See this article on <a href="https://help.vtex.com/en/tutorial/recaptcha-no-checkout--18Te3oDd7f4qcjKu9jhNzP#recaptcha-versions">reCAPTCHA at VTEX Checkout</a> to learn what version you should use depending on your storefront characteristics. You can also learn more each method: <a href="https://developers.google.com/recaptcha/docs/display">reCAPTCHA v2</a> or <a href="https://developers.google.com/recaptcha/docs/v3">reCAPTCHA v3</a> with the documentation provided by Google.
</div>

However, the reCAPTCHA checkbox (equivalent to v2) integration option is still available and is the recommended option if you want to implement a [reCAPTCHA integration](https://developers.vtex.com/docs/guides/recaptcha) other than in a native mobile app.

Currently, score-based validation is not available for native VTEX storefronts - it is expected to be in the coming months. This solution is only available for integrations based on the Checkout API.

## What needs to be done?

If you use a native VTEX storefront solution or integrate with reCAPTCHA checkbox via the Checkout API, no action is required. reCAPTCHA will continue working as configured.

If you want to implement reCAPTCHA in a native mobile app storefront, you should use score-based validation. Contact your development team and see the [reCAPTCHA integration guide](https://developers.vtex.com/docs/guides/recaptcha).
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---
title: 'Convert abandoned checkouts into sales with WhatsApp AI Campaigns'
id: 4pzBvWuadV753AdCqPhoVS
status: PUBLISHED
createdAt: 2024-06-26T11:08:16.663Z
updatedAt: 2024-06-26T11:27:29.365Z
publishedAt: 2024-06-26T11:27:29.365Z
contentType: updates
productTeam: Others
author: 2AhArvGNSPKwUAd8GOz0iU
slug: convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns
locale: en
legacySlug: convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns
announcementImageID: ''
announcementSynopsisEN: 'WhatsApp AI Campaigns boost sales by recovering abandoned checkouts.'
---

We have developed a new feature: WhatsApp AI Campaigns. This new feature allows merchants to automatically send personalized reminders via WhatsApp to users who have not completed their orders.

These reminders are designed to motivate users to return to the payment page and complete their transactions, thus improving the shopping experience and boosting sales.

The new WhatsApp AI Campaigns feature offers improvements such as:
- **Custom messages:** Sends custom messages to users who haven't completed their orders.
- **Real-time monitoring:** Allows you to monitor campaign performance in real time via the VTEX dashboard.
- **Quick configuration:** Enables the feature without any coding.
- **Redirection after expiration:** Allows the user to be redirected to checkout even after their session has expired.

## What needs to be done?
The feature is now available for all stores using [Store Framework](https://help.vtex.com/tracks/store-development--3fHF3GIjK8UugnQKIakpl9/5DTcawNjc5MovtD7HNqURl#store-framework) that don't have Checkout customizations. To implement it in your store, go to [Recovering abandoned checkouts with WhatsApp AI Campaigns](https://help.vtex.com/en/tutorial/recovering-abandoned-checkouts-with-whatsapp-ai-campaigns--20i0zLQHt72LKzVEmk1CRZ?&utm_source=autocomplete).
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---
title: 'Custom selection of sellers for B2B purchases'
id: 2AezDuup65tH3MyBBWDasG
status: PUBLISHED
createdAt: 2023-12-21T13:29:04.048Z
updatedAt: 2023-12-21T18:13:37.674Z
publishedAt: 2023-12-21T18:13:37.674Z
contentType: updates
productTeam: Others
author: 2AhArvGNSPKwUAd8GOz0iU
slug: custom-selection-of-sellers-for-b2b-purchases
locale: en
legacySlug: custom-selection-of-sellers-for-b2b-purchases
announcementImageID: ''
announcementSynopsisEN: 'The seller allocation feature allows buying organizations to have their purchase orders fulfilled by specific sellers.'
---

VTEX is launching a new feature that allows buying organizations (B2B) to select an exclusive group of sellers to fulfill their purchase orders.

## What has changed?

Now, each buying organization will be able to determine which sellers can display products to their customers during the purchasing process.

## Why did we make this change?

To enable a more streamlined, centralized buying experience that gives buyers direct access to the products of selected sellers.

## What needs to be done?

No action is required. The feature is available for all stores.
For more information on how to create a new seller allocation, read the [Configuring seller allocation for buying organizations (B2B)](https://help.vtex.com/pt/tutorial/configurando-atribuicao-de-sellers-a-organizacoes-compradoras-b2b-xky--3VJtKNbLpVAl71uVdaOqpE) article.

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