za messages

assets/translations/en-ZA/flexUI.json

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+{
+  "TranslateButtonAriaLabel": "Change language",
+
+  "CallType-child": "Child calling about self",
+  "CallType-caller": "Someone calling about a child",
+  "CallType-silent": "Silent",
+  "CallType-blank": "Blank",
+  "CallType-joke": "Joke",
+  "CallType-hangup": "Hang up",
+  "CallType-wrongnumber": "Wrong Number",
+  "CallType-abusive": "Abusive"
+}

assets/translations/en-ZA/messages.json

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+{
+  "WelcomeMsg": "Hi, this is the counsellor. How can I help you?",
+  "GoodbyeMsg": "The counselor has left the chat. Thank you for reaching out. Please contact us again if you need more help.",
+  "EndChatMsg": "You ended the chat. Thank you for reaching out. Please contact us again if you need more help.",
+  "ClosedOutOfShift": "Our counsellors are currently offline. We are here Monday – Friday, 11am-1pm & 2pm-6pm. Please note that messages sent on this platform out of these hours are not received by our team and if you need to speak to a Counsellor, call our 24 hour Tollfree Number on 116.If you feel you are in immediate danger, please call the Police on 10111.",
+  "ClosedHolidays": "Our counsellors are currently offline for the Public Holiday today. We are here on normal working days: Monday – Friday, 11am-1pm & 2pm-6pm. Please note that messages sent on this platform out of these hours are not received by our team and if you need to speak to a Counsellor, call our 24 hour Tollfree Number on 116. If you feel you are in immediate danger, please call the Police on 10111."
+}

assets/translations/en-ZA/postSurveyMessages.json

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+{
+  "triggerMessage": "Before you leave, would you be willing to answer a few questions about the service you received today? Please answer Yes or No.",
+  "postSurveyCompleteMessage": "Thank you for reaching out. Please contact us again if you need more help."
+}