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{ | ||
"TranslateButtonAriaLabel": "Change language", | ||
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"CallType-child": "Person calling about self", | ||
"CallType-caller": "Someone calling about someone else", | ||
"CallType-silent": "Silent", | ||
"CallType-blank": "Blank", | ||
"CallType-joke": "Joke", | ||
"CallType-hangup": "Hang up", | ||
"CallType-wrongnumber": "Wrong Number", | ||
"CallType-abusive": "Abusive" | ||
} |
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{ | ||
"GoodbyeMsg": "The agent has left the chat. Thank you for reaching out. Please contact us again if you need more help.", | ||
"EndChatMsg": "You ended the chat. Thank you for reaching out. Please contact us again if you need more help.", | ||
"ClosedOutOfShift": "The helpline is out of shift, please reach us later.", | ||
"ClosedHolidays": "The helpline is closed due to a holiday.", | ||
"UnsupportedMediaErrorMsg": "Sorry, the message you just sent is unsupported and could not be delivered." | ||
} |
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{ | ||
"triggerMessage": "Before you leave, would you be willing to answer a few questions about the service you received today? Please answer Yes or No.", | ||
"postSurveyCompleteMessage": "Thank you for reaching out. Please contact us again if you need more help." | ||
} |