Merge branch 'master' into patch-1

content/freezing-behavior.md

@@ -91,4 +91,8 @@ sudo nvme smart-log /dev/nvme0n1
 
 ## Collect Logs
 
-The System76 Driver has the ability to generate a robust log file. To run the driver, access your Activities menu in the top left of your Desktop, type System76 and select the System76 driver. After opening the application, click the button in the bottom right to Create Log Files, then a log file will populate in your home folder. Please attach the log file in a reply to this ticket. If you are having any issues you can refer to this [article](/articles/log-files).
+If you are using Pop!\_OS, the Settings application has the ability to generate a robust log file. To generate a log file, open the Settings application, select the "Support" section, and click on the button named "Create Log Files". After you type your password into the prompt that appears, a log file will be generated in your home folder.
+
+If you are on a System76 computer _not_ running Pop!\_OS, use the System76 Driver to generate the log file. If the driver is not already installed, follow the steps in [this article to install it](https://support.system76.com/articles/system76-driver) before proceeding. To run the driver, access your Activities menu in the top left of your Desktop, type System76 and select the System76 driver. After opening the application, click the button in the bottom right to Create Log Files, then a log file will populate in your home folder.
+
+Please attach the log file in a reply to this ticket. If you are having any issues, you can refer to this [article](/articles/log-files).

content/system-firmware.md

@@ -92,6 +92,8 @@ Depending on the model, the system may reboot at this point. The system's fans m
 
 After the system powers off, **press the power button** to turn it back on. It may be necessary to power on more than once after a firmware update. On machines running Open Firmware, the system should then boot normally.
 
+* Note: EC firmware updates need to have the whole system power cycled, not just a reboot. To force a power cycle, either unplug the AC power adapter once the system shuts down for 15 seconds before plugging the AC power adapter back in or press and hold the power button for 15 seconds to force the power off.
+
 ### Disabling the ME
 
 For laptops not running Open Firmware, a few extra steps may be required after an update to ensure the Intel ME is disabled.

content/system76-software.md

@@ -270,3 +270,13 @@ hardware.system76.enableAll = true;
 ```bash
 sudo nixos-rebuild switch
 ```
+
+If your system has power-profiles-daemon installed (done by default on GNOME), you'll need to disable it for system76-power to start. Add this line to your `/etc/nixos/configuration.nix` file then rebuild the OS:
+
+```bash
+services.power-profiles-daemon.enable = false;
+```
+
+```bash
+sudo nixos-rebuild switch
+```