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Original file line number | Diff line number | Diff line change |
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@@ -10,7 +10,7 @@ tags: ["troubleshooting", "self-hosted", "palette", "vertex"] | |
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Refer to the following sections to troubleshoot errors encountered when installing an Enterprise Cluster. | ||
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## Scenario - Self-linking Error | ||
## Scenario - Self-Linking Error | ||
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When installing an Enterprise Cluster, you may encounter an error stating that the enterprise cluster is unable to | ||
self-link. Self-linking is the process of Palette or VerteX becoming aware of the Kubernetes cluster it is installed on. | ||
|
@@ -78,7 +78,7 @@ following steps to restart the management pod. | |
pod "mgmt-f7f97f4fd-lds69" deleted | ||
``` | ||
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## Non-unique vSphere CNS Mapping | ||
## Scenario - Non-Unique vSphere CNS Mapping | ||
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In Palette and VerteX releases 4.4.8 and earlier, Persistent Volume Claims (PVCs) metadata do not use a unique | ||
identifier for self-hosted Palette clusters. This causes incorrect Cloud Native Storage (CNS) mappings in vSphere, | ||
|
@@ -275,3 +275,57 @@ IDs. Use the following steps to correctly identify the issue and resolve it. | |
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If you continue to encounter issues, contact our support team by emailing | ||
[[email protected]](mailto:[email protected]) so that we can provide you with further guidance. | ||
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## Scenario - "Too Many Open Files" in Cluster | ||
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When viewing logs for Enterprise or [Private Cloud Gateway](../clusters/pcg/pcg.md) clusters, you may encounter a "too | ||
many open files" error, which prevents logs from tailing after a certain point. To resolve this issue, you must increase | ||
the maximum number of file descriptors for each node on your cluster. | ||
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### Debug Steps | ||
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Repeat the following process for each node in your cluster. | ||
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1. Log in to a node in your cluster. | ||
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```bash | ||
ssh -i <key-name> <spectro@hostname> | ||
``` | ||
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2. Switch to `sudo` mode using the command that best fits your system and preferences. | ||
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```bash | ||
sudo --login | ||
``` | ||
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3. Increase the maximum number of file descriptors that the kernel can allocate system-wide. | ||
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```bash | ||
echo "fs.file-max = 1000000" > /etc/sysctl.d/99-maxfiles.conf | ||
``` | ||
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4. Apply the updated `sysctl` settings. The increased limit is returned. | ||
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```bash | ||
sysctl -p /etc/sysctl.d/99-maxfiles.conf | ||
``` | ||
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```bash hideClipboard | ||
fs.file-max = 1000000 | ||
``` | ||
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5. Restart the `kubelet` and `containerd` services. | ||
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```bash | ||
systemctl restart kubelet containerd | ||
``` | ||
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6. Confirm that the change was applied. | ||
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```bash | ||
sysctl fs.file-max | ||
``` | ||
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```bash hideClipboard | ||
fs.file-max = 1000000 | ||
``` |
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