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simple help scout custom app that pulls customer data from your AmeriCommerce store.

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A custom app to pull customer information into Help Scout converstaions. alt text

Installation

  1. create an API key in your AmeriCommerce admin panel
  2. while logged into Help Scout, go to "Manage > Apps"
  3. scroll to bottom, click "Build a Custom App"
  4. click "Create App"
  5. name the app. ex: "Customer Info" or "AmeriCommerce"
  6. set Content Type to "Dynamic Content"
  7. set Callback Url to "https://achs.herokuapp.com/api/WWW.YOURSTORESSLDOMAIN.COM/YOURAPIKEY"
  8. set Security Key to any random string.
  9. select which mailboxes you want to display customer information in.
  10. SAVE.

built by Ryan Olson @ Texas Beard Company

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