faq

src/content/docs/faq/index.mdx

@@ -5,7 +5,7 @@ title: Frequently asked questions
 import ExpandDetails from '$components/ExpandDetails.astro';
 
 <ExpandDetails title="Where can I get help with my Datawrapper chart?">
-  Be sure you've read through the documentation on this site and searched the [Datawrapper Academy](https://academy.datawrapper.de/) articles to see if your question has already been answered. 
+  Be sure you've read or searched through the documentation on this site and the [Datawrapper Academy](https://academy.datawrapper.de/) to see if your question has already been answered.
 
   If you're still stuck, ask for help in the [Datawrapper Helpline](https://teams.microsoft.com/l/channel/19%3a2cfe992b82e14e599bd7ad7eca59c324%40thread.skype/%25E2%2598%258E%25EF%25B8%258F%2520Datawrapper%2520helpline?groupId=c0949280-94a2-469a-a719-12397824db0a&tenantId=62ccb864-6a1a-4b5d-8e1c-397dec1a8258) channel in Teams.
 
@@ -15,10 +15,21 @@ import ExpandDetails from '$components/ExpandDetails.astro';
 </ExpandDetails>
 
 
+<ExpandDetails title="I published my chart in Datawrapper. Now what?">
+  Find you chart's link card posted in the [Datawrapper Charts](https://teams.microsoft.com/l/channel/19%3A489aacae4e19400d8cf0da402c021076%40thread.skype/Datawrapper%20Charts?groupId=c0949280-94a2-469a-a719-12397824db0a&tenantId=62ccb864-6a1a-4b5d-8e1c-397dec1a8258) Teams channel, then read ["Adding your chart to a story"](/newsroom-datawrapper-guide/getting-started/getting-charts-in-stories/).
+</ExpandDetails>
+
 <ExpandDetails title="How do I include my chart in my story?">
-  See [this short instructional guide](http://graphics.thomsonreuters.com/data/Embedding_graphics_in_Lynx.pdf) for a demonstration of how to then embed your chart in Lynx or ask the desk for help getting your chart in your story.
+  See ["Adding your chart to a story"](/newsroom-datawrapper-guide/getting-started/getting-charts-in-stories/) for a demonstration of how to then embed your chart in Lynx Editor Online or ask the desk for help getting your chart in your story.
 </ExpandDetails>
 
+<ExpandDetails title="My chart has an error when publishing. What do I do?">
+  Common errors will be explained in the card created for your chart in the [Datawrapper Charts](https://teams.microsoft.com/l/channel/19%3A489aacae4e19400d8cf0da402c021076%40thread.skype/Datawrapper%20Charts?groupId=c0949280-94a2-469a-a719-12397824db0a&tenantId=62ccb864-6a1a-4b5d-8e1c-397dec1a8258) Teams channel. 
+
+  (The most common error we see is malformed or missing metadata like slugs. Be sure to read how to format your metadata [here](/newsroom-datawrapper-guide/getting-started/making-your-first-chart#filling-out-the-metadata-for-you-chart).)
+
+  If your chart still has a publishing error, contact the Reuters Graphics team in the [Datawrapper Helpline](https://teams.microsoft.com/l/channel/19%3a2cfe992b82e14e599bd7ad7eca59c324%40thread.skype/%25E2%2598%258E%25EF%25B8%258F%2520Datawrapper%2520helpline?groupId=c0949280-94a2-469a-a719-12397824db0a&tenantId=62ccb864-6a1a-4b5d-8e1c-397dec1a8258) channel in Teams for assistance.
+</ExpandDetails>
 
 <ExpandDetails title="Who edits Datawrapper charts?">
   The graphics team does not edit or review all charts created in Datawrapper. (We do regularly make some newsroom-created charts available to clients in Connect, which we _do_ review.)