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refactor: improve visibility of TXT affecting apex domain #4285

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Dec 9, 2024
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8 changes: 7 additions & 1 deletion sites/platform/src/domains/steps/subdomains.md
Original file line number Diff line number Diff line change
Expand Up @@ -36,9 +36,15 @@ This ensures no other users can possibly add a subdomain of your domain to their
Even if you don’t remove the record, your DNS records should prevent others from using a subdomain
as long as you don’t use wildcards records pointing at {{% vendor/name %}}.

However, if you don't remove the `TXT` record, restrictions apply on the apex domain.
{{< note theme="info" title="Apex domain cannot be re-added" >}}

If you don't remove the `TXT` record, restrictions apply on the apex domain.
For example, you can't add the apex domain to another project until you remove the `TXT` record.

You can see an error like `YOUR_APEX_DOMAIN is a root domain`.

{{< /note >}}

## Bypass locked domains

In certain cases (such as if your domain was added manually by {{% vendor/name %}} support),
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