fix(condo): DOMA-5956 offline status change history (#3233)

* feat(condo): DOMA-6681 added TicketMultipleUpdateService

* feat(condo): DOMA-5956 added actualCreationDate to TicketChange

* feat(condo): DOMA-5956 display ticket status change with actualCreationDate

* feat(condo): DOMA-6762 discard not valid status transitions in ticketMultipleUpdate

* fix(condo): DOMA-5956 set actualCreationDate to all TicketChanges, sort ticket changes by actualCreationDate in ticket card

apps/condo/domains/common/components/ChangeHistory/HistoricalChange.tsx

@@ -10,6 +10,7 @@ import { useLayoutContext } from '@condo/domains/common/components/LayoutContext
 
 export type BaseChangesType = {
     createdAt?: Maybe<string>
+    actualCreationDate?: Maybe<string>
     id: string
 }
 
@@ -35,8 +36,9 @@ export const HistoricalChange = <ChangesType extends BaseChangesType> (props: Hi
     const changedFieldMessages = useChangedFieldMessagesOf(changesValue)
     const { breakpoints } = useLayoutContext()
 
-    const formattedDate = useMemo(() => dayjs(changesValue.createdAt).format('DD.MM.YYYY'), [changesValue.createdAt])
-    const formattedTime = useMemo(() => dayjs(changesValue.createdAt).format('HH:mm'), [changesValue.createdAt])
+    const dateToShow = changesValue.actualCreationDate || changesValue.createdAt
+    const formattedDate = useMemo(() => dayjs(dateToShow).format('DD.MM.YYYY'), [dateToShow])
+    const formattedTime = useMemo(() => dayjs(dateToShow).format('HH:mm'), [dateToShow])
 
     return (
         <Row gutter={HISTORICAL_CHANGE_GUTTER}>

apps/condo/domains/ticket/access/TicketMultipleUpdateService.js

@@ -0,0 +1,32 @@
+/**
+ * Generated by `createservice ticket.TicketMultipleUpdateService --type mutations`
+ */
+const get = require('lodash/get')
+
+const { throwAuthenticationError } = require('@open-condo/keystone/apolloErrorFormatter')
+const { getById } = require('@open-condo/keystone/schema')
+
+const { checkPermissionInUserOrganizationOrRelatedOrganization } = require('@condo/domains/organization/utils/accessSchema')
+
+async function canTicketMultipleUpdate (data) {
+    const { authentication: { item: user } } = data
+
+    if (!user) return throwAuthenticationError()
+    if (user.deletedAt) return false
+    if (user.isAdmin || user.isSupport) return true
+
+    const ticketId = get(data, 'args.data.id')
+    if (!ticketId) return false
+
+    const ticket = await getById('Ticket', ticketId)
+
+    return await checkPermissionInUserOrganizationOrRelatedOrganization(user.id, ticket.organization, 'canManageTickets')
+}
+
+/*
+  Rules are logical functions that used for list access, and may return a boolean (meaning
+  all or no items are available) or a set of filters that limit the available items.
+*/
+module.exports = {
+    canTicketMultipleUpdate,
+}

apps/condo/domains/ticket/gql.js

@@ -132,7 +132,7 @@ const TICKET_CHANGE_DATA_FIELDS = [
     'qualityControlAdditionalOptionsFrom',
     'qualityControlAdditionalOptionsTo',
 ]
-const TICKET_CHANGE_FIELDS = `{ ticket { id property { address } organization { id country } } ${COMMON_CHANGE_HISTORY_FIELDS} ${TICKET_CHANGE_DATA_FIELDS.join(' ')} }`
+const TICKET_CHANGE_FIELDS = `{ ticket { id property { address } organization { id country } } actualCreationDate ${COMMON_CHANGE_HISTORY_FIELDS} ${TICKET_CHANGE_DATA_FIELDS.join(' ')} }`
 const TicketChange = generateGqlQueries('TicketChange', TICKET_CHANGE_FIELDS)
 const TICKET_FILE_FIELDS = `{ id file { id originalFilename publicUrl mimetype } organization { id } ticket { id } ${COMMON_FIELDS} }`
 const TicketFile = generateGqlQueries('TicketFile', TICKET_FILE_FIELDS)
@@ -163,7 +163,6 @@ const TICKET_FILTER_FIELDS = '{ type completedAt lastCommentAt organization numb
 const TICKET_FILTER_TEMPLATE_FIELDS = `{ name employee { id } fields ${TICKET_FILTER_FIELDS} ${COMMON_FIELDS} }`
 const TicketFilterTemplate = generateGqlQueries('TicketFilterTemplate', TICKET_FILTER_TEMPLATE_FIELDS)
 
-
 const PREDICT_TICKET_CLASSIFICATION_QUERY = gql`
     query predictTicketClassification ($data: PredictTicketClassificationInput!) {
         obj: predictTicketClassification(data: $data) { id place { id name } category { id name }  }
@@ -243,6 +242,12 @@ const CallRecord = generateGqlQueries('CallRecord', CALL_RECORD_FIELDS)
 const CALL_RECORD_FRAGMENT_FIELDS = `{ ticket { id number clientName property { ${TICKET_PROPERTY_FIELDS} } } callRecord ${CALL_RECORD_FIELDS} organization { id name } startedAt ${COMMON_FIELDS} }`
 const CallRecordFragment = generateGqlQueries('CallRecordFragment', CALL_RECORD_FRAGMENT_FIELDS)
 
+const TICKET_MULTIPLE_UPDATE_MUTATION = gql`
+    mutation ticketMultipleUpdate ($data: TicketMultipleUpdateInput!) {
+        result: ticketMultipleUpdate(data: $data) ${TICKET_FIELDS}
+    }
+`
+
 /* AUTOGENERATE MARKER <CONST> */
 module.exports = {
     Ticket,
@@ -279,5 +284,6 @@ module.exports = {
     IncidentExportTask,
     CallRecord,
     CallRecordFragment,
-/* AUTOGENERATE MARKER <EXPORTS> */
+    TICKET_MULTIPLE_UPDATE_MUTATION,
+    /* AUTOGENERATE MARKER <EXPORTS> */
 }

apps/condo/domains/ticket/schema/Ticket.js

@@ -884,6 +884,8 @@ const Ticket = new GQLListSchema('Ticket', {
              */
             const { property, unitName, sectionName, sectionType, unitType, floorName, classifier } = Ticket.schema.fields
 
+            const [requestData] = args
+
             await storeChangesIfUpdated(
                 buildSetOfFieldsToTrackFrom(Ticket.schema, { except: OMIT_TICKET_CHANGE_TRACKABLE_FIELDS }),
                 createTicketChange,
@@ -895,8 +897,6 @@ const Ticket = new GQLListSchema('Ticket', {
                 ]
             )(...args)
 
-            const [requestData] = args
-
             await manageAssigneeScope(...args)
 
             /* NOTE: this sends different kinds of notifications on ticket create/update */

apps/condo/domains/ticket/schema/TicketChange.js

@@ -2,7 +2,7 @@
  * Generated by `createschema ticket.TicketChange 'ticket:Relationship:Ticket:CASCADE;'`
  */
 
-const { Relationship, Virtual } = require('@keystonejs/fields')
+const { Relationship, Virtual, DateTimeUtc } = require('@keystonejs/fields')
 const get = require('lodash/get')
 
 const conf = require('@open-condo/config')
@@ -56,6 +56,10 @@ const TicketChange = new GQLListSchema('TicketChange', {
             relatedManyToManyResolvers,
             keysOfLocalizedTextFields,
         ),
+        actualCreationDate: {
+            schemaDoc: 'Actual creation ticket change date, for case when ticket updated from offline',
+            type: DateTimeUtc,
+        },
         changedByRole: {
             schemaDoc: 'Type of user who changed the ticket, can be employee role from same organization or related, resident or deleted employee',
             type: Virtual,
@@ -110,6 +114,15 @@ const TicketChange = new GQLListSchema('TicketChange', {
             },
         },
     },
+    hooks: {
+        resolveInput: ({ resolvedData }) => {
+            if (!resolvedData.actualCreationDate) {
+                resolvedData.actualCreationDate = new Date().toISOString()
+            }
+
+            return resolvedData
+        },
+    },
     plugins: [uuided(), versioned(), tracked(), dvAndSender()],
     access: {
         read: access.canReadTicketChanges,