[core] Update priority support issue template and prompt (#37824)

mui · Jul 12, 2023 · 52077e5 · 52077e5
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commit 52077e5
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diff --git a/.github/ISSUE_TEMPLATE/5.priority-support.yml b/.github/ISSUE_TEMPLATE/5.priority-support.yml
@@ -1,5 +1,5 @@
 name: 'Priority support: SLA ⏰'
-description: I'm a Premium plan user and I have the priority support add-on, I can't find a solution to my problem with MUI X.
+description: I'm an MUI X Premium user and we have purchased the Priority Support add-on. I can't find a solution to my problem with MUI Core (Material UI, Base UI, MUI System, and Joy UI).
 title: '[question] '
 labels: ['status: needs triage', 'support: unknown']
 body:

diff --git a/.github/workflows/priority-support-validation-prompt.yml b/.github/workflows/priority-support-validation-prompt.yml
@@ -29,7 +29,7 @@ jobs:
         with:
           issue-number: ${{ github.event.issue.number }}
           body: |
-            You have created a priority support request ⏰. Please validate your support key using the link below:
+            You have created a support request under the ["Priority Support"](https://mui.com/legal/technical-support-sla/#priority-support) terms, which is a paid add-on to MUI X Premium ⏰. Please validate your support key using the link below:
 
             https://tools-public.mui.com/prod/pages/jyhs86t?repo=mui-x&issueId=${{ github.event.issue.number }}