Merge pull request #61 from lukso-network/delays-fix

Mark incident as solved

docs/migration/incidents/february.md

@@ -6,14 +6,14 @@ description: 'LUKSO Support: Migration Delay February 2024'
 
 # February 2024
 
-:::warning Ongoing incident
+:::success Resolved
 
-The migration backend is currently experiencing delays in processing the migration requests.
-
-There is no risk of token loss.
+This incident has been resolved on the 6th of February 2024 at 1:30pm UTC
 
 :::
 
-On the 4th of February 2024, issues with our blockchain RPC provider (TIMEOUT) is causing increasing delays in synchronising with source and target chains.
+On the 4th of February 2024, issues with our blockchain RPC provider (TIMEOUT) was causing increasing delays in synchronising with source and target chains.
+
+We have fixed the issue by improving the cloud provider NAT settings.
 
-The impact is delays in processing the migrations. We are currently in touch with our RPC provider to solve this issue.
+- **Feb 6th, 1:30pm UTC: all systems are operational again ✅**