Karnaf v5.0.13

• Encoding fixes to php/karnaf-scripts/fetch-emails.php.
• Fixed a bug on php/karnaf/edit_replies.php that prevented opers from being able to reopen tickets from the replies tab.
• Added ulocation on karnaf_tickets to the SQL schema.
• Added SQL schema upgrading support for php/karnaf-scripts/scheduler.php.
• Added ulocation support to php/karnaf-scripts/fetch-emails.php.
• Changed php/karnaf/list.php to mark USA, China and Ukraine as special.
• Added more debugging to php/karnaf-scripts/fetch-emails.php.
• Let opers create new tickets with CC addresses.
• Changed php/karnaf/list.php to mark USA, China and Ukraine as special.
• Fixed php/karnaf-scripts/fetch-emails.php to decode WINDOWS-1252 correctly.
• Added %OPERFULLNAME% support to php/karnaf/edit.php.
• Changed php/karnaf-scripts/fetch-users.php to delete old users.
• Cosmetic change to php/karnaf/edit_reassign.php.
• Added a PSEUDO_GROUP define to mark "fake" groups:
  • Don't let users assign the tickets to themselves.
  • Make templates of the PSEUDO_GROUP as global templates for all groups.
• Added pre-defined reports to php/karnaf/stats.php + cosmetics.
• Added escaping to fix a newrelic display bug.
• Changed scheduler to do more SQL schema upgrades.
• ktools fixes (mostly function_exists checks for DALnet).
• IRC_MODE: Removed check user and send sms buttons from edit.php.
• fetch-emails.php changes:
  • Get To/CC headers from imap_headerinfo().
  • Only use the m_subject variable and not the subject variable.
  • More non-utf-8 checks.
• Make "karnaf-supersonic" the default group for @supersonic.com emails.
• Added a special color for SuperSonic tickets based on email and trimmed the search input

-Kobi.