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################################################################## | ||
# Karnaf HelpDesk System - Copyright (C) 2001-2015 Kobi Shmueli. # | ||
# Karnaf HelpDesk System - Copyright (C) 2001-2017 Kobi Shmueli. # | ||
# See the LICENSE file for more information. # | ||
################################################################## | ||
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TODO List: | ||
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Add support for email attachments | ||
Sync LDAP users & groups | ||
Check LDAP user / Reset password from the ticket | ||
Send secure message from the tickets | ||
Send SMS messages from tickets | ||
grep -R "TODO:" php/*.php | ||
manage tickets of external providers | ||
create table log_types SELECT DISTINCT(logtype) FROM ws_logs WHERE logtype NOT LIKE '%.php?id=%' ORDER BY logtype; | ||
re-assign to me & actions & replies links to mylist.php | ||
due date | ||
show user assets | ||
fast re-assign to merge groups + group users | ||
ignore duplicate attachments (add list list of known attachments md5?) | ||
--- | ||
let opers add attachments to replies from the web UI (from Maria) | ||
karnaf feature request: Re-assign to groups from main screen | ||
time to first respones (excluding API) | ||
time to close | ||
reminder to the user when the ticket is waiting for your reply | ||
warn team leader if more than 20 actions/replies were done | ||
change_password_scheduling - schedule array of passwords and send random one every week | ||
table for creating automatic tickets at specific times | ||
add user comments - comments that are attached to users... "i.e. please contact Kobi before releasing this user." | ||
a button to clear last action note |