Add server access issue link

[thornbill]

• Adds a link to our server policy for users having access issues
• Updates issue template naming to enforce order

[sonarqubecloud]

Quality Gate passed

Issues
0 New issues
0 Accepted issues

Measures
0 Security Hotspots
0.0% Coverage on New Code
0.0% Duplication on New Code

See analysis details on SonarQube Cloud

[codecov]

Codecov Report

All modified and coverable lines are covered by tests ✅

Project coverage is 60.10%. Comparing base (7a3a7d0) to head (7b3c661).
Report is 11 commits behind head on master.

Additional details and impacted files

@@           Coverage Diff           @@
##           master     #571   +/-   ##
=======================================
  Coverage   60.10%   60.10%           
=======================================
  Files          47       47           
  Lines         945      945           
  Branches      187      187           
=======================================
  Hits          568      568           
  Misses        342      342           
  Partials       35       35           

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