Section 10: Customer Management (5%) Previous Section | Sample Questions Section 10: Customer Management (5%) 10.1 Demonstrate ability to customize My Account Describe how to customize the “My Account” section. How do you add a menu item? How would you customize the “Order History” page? 10.2 Demonstrate ability to customize customer functionality Describe how to add or modify customer attributes. Describe how to extend the customer entity. How would you extend the customer entity using the extension attributes mechanism? Describe how to customize the customer address. How would you add another field into the customer address? Describe customer groups and their role in different business processes. What is the role of customer groups? What functionality do they affect? Describe Magento functionality related to VAT. How do you customize VAT functionality?