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Add page 'Help users update prefilled information' as a draft page #3562

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5 changes: 2 additions & 3 deletions src/_content-style-guide/error-messages/engagement.md
Original file line number Diff line number Diff line change
Expand Up @@ -15,7 +15,6 @@ intro-text: Nudges the user to enter or update data in the system. It can be ini
| Continue a saved benefit application | **Still want to apply for [BENEFIT NAME]?** | Your application will expire on [EXPIRATION DATE]. If you'd still like to apply, you'll need to submit the application by this date. Or you can start a new application any time. | [BUTTON 1] Continue your application [BUTTON 2] Start over | [Alert box]({{ site.baseurl }}/components/alert) | [Informational]({{ site.baseurl }}/components/alert#informational-alert) | Replace affected component |
| Set up 2-factor authentication | **Want to make your VA.gov account more secure?** | You can add an optional extra layer of security (called 2-factor authentication) to your account. This helps to make sure that no one but you can access your account—even if someone gets your password. | Secure your account | [Alert box]({{ site.baseurl }}/components/alert) | [Informational]({{ site.baseurl }}/components/alert#informational-alert) | Replace affected component |
| Save your work in progress (for unauthenticated users) | **Sign in now to save time and save your work in progress** | Here’s how signing in now helps you: * We can fill in some of your information for you to save you time. * You can save your work in progress. You’ll have 60 days from when you start or make updates to your application to come back and finish it. **Note:** You can sign in after you start your application. But you'll lose any information you already filled in. | Sign in to start your application (primary button); Start your application without signing in (link) | [Alert box]({{ site.baseurl }}/components/alert) | [Informational]({{ site.baseurl }}/components/alert#informational-alert) | After h1 on [Form Introduction page]({{ site.baseurl }}/templates/forms/introduction) |
| Prefill - Intro variation (for authenticated users) | None | **Note:** Since you’re signed in to your account, we can prefill part of your form based on your account details. You can also save your form in progress and come back later to finish filling it out. | None | [Alert box]({{ site.baseurl }}/components/alert) | [Informational]({{ site.baseurl }}/components/alert#informational-alert) | After h1 on [Form Introduction page]({{ site.baseurl }}/templates/forms/introduction) |
| Prefill - Step variation (for authenticated users) - Form only | None | **Note:** We've prefilled some of your information from your account. If you need to correct anything, you can select edit below. All updates will be made only to this form. | None | [Alert - Background-only with icon]({{ site.baseurl }}/components/alert) | [Informational]({{ site.baseurl }}/components/alert#background-color-only-alert-with-icon) | After Progress bar - Segmented on a form step page.) |
| Prefill - Step variation (for authenticated users) - Profile and Form | None | **Note:** We’ve prefilled some of your information from your account. If you need to correct anything, you can select edit below. All updates will also save to your profile. | None | [Alert - Background-only with icon]({{ site.baseurl }}/components/alert) | [Informational]({{ site.baseurl }}/components/alert#background-color-only-alert-with-icon) | After Progress bar - Segmented on a form step page.) |
| Prefill - Intro variation (for authenticated users) | We’ve prefilled some of your information | Since you’re signed in, we’ve prefilled part of your application based on your profile details. You can also save your application in progress and come back later to finish filling it out. | None | [Alert box](/components/alert) | [Informational](/components/alert/#examples---standard) | After h1 on [Form Introduction page](/templates/forms/introduction) |
| Prefill - Step variation (for authenticated users) - If saving to form and Profile | None | Any changes you make will also be reflected on your VA.gov profile. | None | [Alert box](/components/alert) | [Informational](/components/alert/#examples---standard) | After [Progress bar - Segmented](/components/form/progress-bar-segmented) on a [Form Step page](/templates/forms/form-step) |
| Autosave (for authenticated users) | None | We've saved your request. We saved it on [MONTH] [DAY], [YEAR] at [TIME] [TIMEZONE]. Your request ID number is [ID NUMBER]. | None | [Alert - Background-only with icon]({{ site.baseurl }}/components/alert) | [Success]({{ site.baseurl }}/components/alert#background-color-only-alert-with-icon) | After Button pair on a form step page.) |
22 changes: 11 additions & 11 deletions src/_content-style-guide/error-messages/system.md
Original file line number Diff line number Diff line change
Expand Up @@ -14,24 +14,24 @@ anchors:

## Scheduled downtime notifications

| Scenario | Message title | Message content | Component | State |
| ---------------------------------------- | ------------- | --------------- | --------- | ------ |
| **Site-wide** | | | | |
| Scenario | Message title | Message content | Component | State |
| ---------------------------------------- | ------------- | --------------- | --------- | ------ |
| **Site-wide** | | | | |
| Advance notification | **Upcoming site maintenance** | We’ll be doing some work on VA.gov. The maintenance will last x hour. During that time, you won’t be able to sign in or use tools.<br> **Date:** Day, Date, Year <br>**Start/End time:** 0:00 a.m. to 0:00 a.m. ET | [Maintenance banner]({{ site.baseurl }}/components/banner#before-maintenance) | Before maintenance |
| Advance notification/24 hour | **Upcoming site maintenance** | We’ll be doing some work on VA.gov. The maintenance will last 24 hours. During that time, you won’t be able to sign in or use tools. <br>**Start:** Day, Date, Year, at 0:00 a.m. ET <br>**End:** Day, Date, Year, at 0:00 a.m. ET | [Maintenance banner]({{ site.baseurl }}/components/banner#before-maintenance) | Before maintenance |
| During downtime | **Site maintenance** | We’re working on VA.gov right now. If you have trouble signing in or using tools, check back after we're finished. Thank you for your patience. <br>**Date:** Day, Date, Year <br>**Start/End time:** 0:00 a.m. to 00:00 a.m. ET | [Maintenance banner]({{ site.baseurl }}/components/banner#during-maintenance) | During maintenance|
| Advance notification/24 hour | **Upcoming site maintenance** | We’ll be doing some work on VA.gov. The maintenance will last 24 hours. During that time, you won’t be able to sign in or use tools. <br>**Start:** Day, Date, Year, at 0:00 a.m. ET <br>**End:** Day, Date, Year, at 0:00 a.m. ET | [Maintenance banner]({{ site.baseurl }}/components/banner#before-maintenance) | Before maintenance |
| During downtime | **Site maintenance** | We’re working on VA.gov right now. If you have trouble signing in or using tools, check back after we're finished. Thank you for your patience. <br>**Date:** Day, Date, Year <br>**Start/End time:** 0:00 a.m. to 00:00 a.m. ET | [Maintenance banner]({{ site.baseurl }}/components/banner#during-maintenance) | During maintenance|
| During downtime/24 hour | **Site maintenance** | We’re working on VA.gov right now. If you have trouble signing in or using tools, check back after we're finished. Thank you for your patience. <br>**Start:** Day, Date, Year at 0:00 a.m. ET <br>**End:** Day, Date, Year at 0:00 a.m. ET | [Maintenance banner]({{ site.baseurl }}/components/banner#during-maintenance) | During maintenance |
| Entire site is accessible | **We're working on the site** | We’re working on VA.gov right now. You should still be able to use the applications and tools. But if you have any trouble, please check back soon. | [Maintenance Banner]({{ site.baseurl }}/components/banner) | Warning |
| **In-app** | | | | |
| **In-app** | | | | |
| During downtime | **We're working on [APP name] right now** | If you have trouble using this tool, please check back after [Month, Date] at [00:00 a.m./p.m. ET]. | [Modal]({{ site.baseurl }}/components/modal) | Warning |
| Partial downtime notification | **Some online tools or services aren't working right now** | You may have trouble accessing some features on VA.gov at this time. We’re working to fix this. Please check back soon. | [Alert]({{ site.baseurl }}/components/alert#warning-alert) | Warning |
| **Sign-in page** | | | | |
| During downtime | **You may have trouble signing in with [DS Logon, MyHealtheVet, ID.me]** | We’re sorry. We’re working to fix some problems with our [DS Logon, MyHealtheVet,ID.me] sign in process. If you’d like to sign in to VA.gov with this account, please check back later. | [Alert]({{ site.baseurl }}/components/alert#warning-alert) | Warning |
| **Sign-in page** | | | | |
| During downtime | **You may have trouble signing in with [DS Logon, MyHealtheVet, ID.me]** | We’re sorry. We’re working to fix some problems with our [DS Logon, MyHealtheVet,ID.me] sign in process. If you’d like to sign in to VA.gov with this account, please check back later. | [Alert]({{ site.baseurl }}/components/alert#warning-alert) | Warning |

## Unscheduled downtime notifications

| Scenario | Message title | Message content | Component | State |
| ---------------------------------------- | ------------- | --------------- | --------- | ------ |
| ---------------------------------------- | ------------- | --------------- | --------- | ------ |
| **Site-wide** | | | | |
| During downtime | **Site maintenance** | We’re working on VA.gov right now. If you have trouble signing in or using tools, check back after we're finished. Thank you for your patience. <br>**Date:** Day, Date, Year <br>**Start/End time:** 0:00 a.m. to 00:00 a.m. ET | [Maintenance banner]({{ site.baseurl }}/components/banner#during-maintenance) | During maintenance |
| **In-app** | | | | |
Expand All @@ -47,5 +47,5 @@ anchors:
| ---------------------------------------- | ------------- | --------------- | ------- | --------- | ------ | -------- |
| Status update (e.g. claim closed) | **Your [CLAIM TYPE] claim update** | Our records show that your claim was closed on [DATE].| N/A | [Alert]({{ site.baseurl }}/components/alert#informational-alert) | Informational | Replace affected component |
| Action required (e.g. claim evidence request) | **We need your help to finish reviewing your claim** | Please provide more evidence (supporting documents) so we can finish reviewing your claim.| See Details | [Alert]({{ site.baseurl }}/components/alert#warning-alert) | Warning | Above affected component |
| Form prefill notice | **We've started your form for you** | We've filled in some of this form based on information you gave us. Please check and update the information as needed. | N/A | [Alert]({{ site.baseurl }}/components/alert#informational-alert) | Informational | Above affected component |
| Change in application feature, neutral/positive impact (e.g. SiP now available) | **You can save your in-progress application** | Sign in to VA.gov to save your application so you can come back later to complete it. All you'll need to sign in is an email and password. | Sign in to VA.gov | [Alert]({{ site.baseurl }}/components/alert#informational-alert) | Informational | Above affected component |
| Save your work in progress (for unauthenticated users) | Sign in now to save time and save your work in progress | Here’s how signing in now helps you: * We can fill in some of your information for you to save you time. * You can save your work in progress. You’ll have 60 days from when you start or make updates to your application to come back and finish it. **Note:** You can sign in after you start your application. But you’ll lose any information you already filled in. | Sign in to start your application (primary button); Start your application without signing in (link) | [Alert box](/components/alert) | [Informational](/components/alert/#examples---standard) | After h1 on [Form Introduction page](v/templates/forms/introduction) |
| Prefill - Intro variation (for authenticated users) | We’ve prefilled some of your information | Since you’re signed in, we’ve prefilled part of your application based on your profile details. You can also save your application in progress and come back later to finish filling it out. | None | [Alert box](/components/alert) | [Informational](/components/alert/#examples---standard) | After h1 on [Form Introduction page](/templates/forms/introduction) |
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