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Merge pull request #3513 from department-of-veterans-affairs/megzehn-…
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Update 00_word-list.md
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humancompanion-usds authored Nov 19, 2024
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**Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA)**
: Go to [Abbreviations and acronyms]({{ site.baseurl }}/content-style-guide/abbreviations-and-acronyms) for guidance on using acronyms on VA.gov.

**claimant**
: Define the term on the first instance as “person with the claim” or “person applying for this benefit.” When possible, use specific plain language instead, like “Veteran’s spouse” or “Veteran’s child.” Go to [Claims and applications](https://design.va.gov/content-style-guide/specific-topics-and-programs/claims-and-applications) for more guidance related to this word.

**claim exam**
: This is a term VA is working to rebrand. For now, on first mention on a page, use "VA claim exam (also known as a compensation and pension, or C&P, exam)." After first mention, use "VA claim exam" or "claim exam."

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**disease**
: Use "illness" unless it's part of a proper name of a specific disease.

**District of Columbia**
: Refer to entry for "Washington, DC."

**dividend**
: Define on first mention in body copy as "cash payments made to policyholders when the company makes a profit" OR as "when life insurance companies make money, they sometimes make cash payments (called dividends) to people who have policies with them." Include definition in another sentence, as a parenthetical, or set off with commas.

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**Persian Gulf War era**
: Lowercase "era."

**Philippines**
: Use “Philippines” (without "the") in a list. Use “the Philippines” in the context of a paragraph (like “If you served in the Philippines”).

**PO Box**
: Don't use periods.

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**special claim**
: Define on first mention in body copy as "a claim for special needs linked to your service-connected disability." Include definition in another sentence, as a parenthetical, or set off with commas.

**sponsor**
: We use this word in forms and other content to refer to the Veteran who earned the benefits that a family member may be using. It’s OK to use the word sponsor but lead with the plain language definition. Example: the Veteran you’re connected to (called your “sponsor”). Go to [Claims and applications](https://design.va.gov/content-style-guide/specific-topics-and-programs/claims-and-applications) for more guidance related to this word.

**Statement of the Case**
: Capitalize.

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### W

**Washington, DC**
: Default to Washington, DC when referring to the location, the VAMC, or a regional office. In some cases, especially government contexts, "District of Columbia" is also fine ("the government of the District of Columbia").

**website**
: One word, lowercase.

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