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MVP - Endpoint Monitoring and Updates: Create dashboard monitors #94816

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6 tasks
Tracked by #92005
jennb33 opened this issue Oct 10, 2024 · 0 comments
Open
6 tasks
Tracked by #92005

MVP - Endpoint Monitoring and Updates: Create dashboard monitors #94816

jennb33 opened this issue Oct 10, 2024 · 0 comments
Labels
2024 alert updates Update UI and/or Content for Alerts backend endpoint Used to identify endpoints that will be kept in the endpoint-library board in zenhub. engineering Engineering topics monitoring needs-refinement Identifies tickets that need to be refined platform-product-team

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@jennb33
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jennb33 commented Oct 10, 2024

User Story

As the managers and engineers responsible for the VA Platform,
We need to create endpoint dashboard monitors,
So that the Endpoint monitoring can be established for better adherence to OCTO's effort for better notifications in the event that a veteran is blocked.

Issue Description

The objective is to ensure continuous awareness of the performance of http://va.gov/ systems and to be promptly notified of any system behavior that negatively impacts Veterans. It is important to ensure there is an awareness around show traffic levels, error rates, system latency, etc. To effectively address issues in a timely manner, teams should implement dashboards, monitors, and alerts for their systems. High priority applications may need to be integrated into the Watchtower program, which provides oversight for critical systems. Teams can mark specific monitors for Watch Officer review by using the watchtower tag, and all monitors included in Watchtower must have clear, actionable instructions for the Watch Officer to follow. This ensures that the necessary information is readily available to address any problems quickly and efficiently.

See the discovery document that was stood up for this effort.

The vision for this work would be to leverage discovery work that was done for the Zero Silent Failures effort. There should be lists of the endpoints and APIs in these tickets (92876, 92926) Create the appropriate dashboard monitors for the endpoints that are validated to be under the ownership of the Platform Product team.

Tasks

  • Review previous work and leverage master list of endpoints that Platform Product is responsible for
  • Create dashboard monitors for the master list of endpoints
  • Test monitors as necessary
  • Document process

Success Metrics

There will be an updated list of endpoints under the purview of the Platform Product team, and there will be monitors for each of these endpoints so that the team has a better handle on our own inventory and the endpoints feed into the Zero Silent Failures objective of OCTO.

Acceptance Criteria

  • Endpoint monitors
  • Documentation of process

Validation

Assignee to add steps to this section. List the actions that need to be taken to confirm this issue is complete. Include any necessary links or context. State the expected outcome.

@jennb33 jennb33 added platform-product-team backend needs-grooming Use this to designate any issues that need grooming from the team monitoring engineering Engineering topics needs-refinement Identifies tickets that need to be refined endpoint Used to identify endpoints that will be kept in the endpoint-library board in zenhub. 2024 zero-silent-failures Work related to eliminating silent failures and removed zero-silent-failures Work related to eliminating silent failures labels Oct 10, 2024
@jennb33 jennb33 added the alert updates Update UI and/or Content for Alerts label Oct 10, 2024
@AshleyGuerrant AshleyGuerrant removed the needs-grooming Use this to designate any issues that need grooming from the team label Nov 21, 2024
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Labels
2024 alert updates Update UI and/or Content for Alerts backend endpoint Used to identify endpoints that will be kept in the endpoint-library board in zenhub. engineering Engineering topics monitoring needs-refinement Identifies tickets that need to be refined platform-product-team
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