2025 Q1 Support Tracker

[AshleyGuerrant]

Overview

This is an effort to track the level of Tier 2 and on call support being offered by platform technical teams.

Action Items (leave this epic open during 2025 Q1)

If you are on Tier 2 support or on call and you are assigned a ticket:

Make sure your name is listed under assignees
Add your team's label under labels [our label is platform-product-team]

OCTO Objective and OKR

Objective:
Our platforms are the best way to deliver products at VA
OKR
Our platforms hit the "elite" level (as defined by DORA) on Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore Service.

[AshleyGuerrant]

2024 Q4 is complete. I closed the epic #75910 and created this epic to continue tracking.

cc @flooose @Kshitiz-devops @LindseySaari @RachalCassity @rmtolmach @rjohnson2011

[LindseySaari]

Vets Json Schema

department-of-veterans-affairs/vets-json-schema#969

Devops

https://github.com/department-of-veterans-affairs/devops/pull/14913
https://github.com/department-of-veterans-affairs/devops/pull/14908
https://github.com/department-of-veterans-affairs/devops/pull/14907

Atlas

https://github.com/department-of-veterans-affairs/platform-atlas/pull/588
https://github.com/department-of-veterans-affairs/platform-atlas/pull/587

Vets API Mockdata

https://github.com/department-of-veterans-affairs/vets-api-mockdata/pull/575
https://github.com/department-of-veterans-affairs/vets-api-mockdata/pull/573
https://github.com/department-of-veterans-affairs/vets-api-mockdata/pull/570

Manifests

https://github.com/department-of-veterans-affairs/vsp-infra-application-manifests/pull/3345
https://github.com/department-of-veterans-affairs/vsp-infra-application-manifests/pull/3351
https://github.com/department-of-veterans-affairs/vsp-infra-application-manifests/pull/3354
https://github.com/department-of-veterans-affairs/vsp-infra-application-manifests/pull/3353
https://github.com/department-of-veterans-affairs/vsp-infra-application-manifests/pull/3348
https://github.com/department-of-veterans-affairs/vsp-infra-application-manifests/pull/3327
https://github.com/department-of-veterans-affairs/vsp-infra-application-manifests/pull/3349
https://github.com/department-of-veterans-affairs/vsp-infra-application-manifests/pull/3355
https://github.com/department-of-veterans-affairs/vsp-infra-application-manifests/pull/3344

Vets API

department-of-veterans-affairs/vets-api#20099
department-of-veterans-affairs/vets-api#20152
department-of-veterans-affairs/vets-api#20141
department-of-veterans-affairs/vets-api#20181
department-of-veterans-affairs/vets-api#20146
department-of-veterans-affairs/vets-api#20204
department-of-veterans-affairs/vets-api#20202
department-of-veterans-affairs/vets-api#20158
department-of-veterans-affairs/vets-api#20162
department-of-veterans-affairs/vets-api#20220
department-of-veterans-affairs/vets-api#20217
department-of-veterans-affairs/vets-api#20176
department-of-veterans-affairs/vets-api#20182
department-of-veterans-affairs/vets-api#20163
department-of-veterans-affairs/vets-api#20178
department-of-veterans-affairs/vets-api#20188
department-of-veterans-affairs/vets-api#20200
department-of-veterans-affairs/vets-api#20196
department-of-veterans-affairs/vets-api#20193
department-of-veterans-affairs/vets-api#20190
department-of-veterans-affairs/vets-api#20187
department-of-veterans-affairs/vets-api#20159
department-of-veterans-affairs/vets-api#20192
department-of-veterans-affairs/vets-api#20184
department-of-veterans-affairs/vets-api#20049
department-of-veterans-affairs/vets-api#20165
department-of-veterans-affairs/vets-api#20157
department-of-veterans-affairs/vets-api#19989
department-of-veterans-affairs/vets-api#19961
department-of-veterans-affairs/vets-api#20199
department-of-veterans-affairs/vets-api#20012
department-of-veterans-affairs/vets-api#20085
department-of-veterans-affairs/vets-api#20225
department-of-veterans-affairs/vets-api#20080
department-of-veterans-affairs/vets-api#18780
department-of-veterans-affairs/vets-api#20233
department-of-veterans-affairs/vets-api#20235
department-of-veterans-affairs/vets-api#20199
department-of-veterans-affairs/vets-api#20009
department-of-veterans-affairs/vets-api#20012
department-of-veterans-affairs/vets-api#20053
department-of-veterans-affairs/vets-api#20018
department-of-veterans-affairs/vets-api#20131

ArgoCD

https://github.com/department-of-veterans-affairs/vsp-infra-argocd/pull/314

[Mottie]

Oops, unintentionally closed