Update Reported content article

docs/en/modules/admin/pages/global_moderations.adoc

@@ -4,9 +4,9 @@
 
 The *Global moderations* function allows you to moderate different kind of contents and
 ensure that the dialog in your platform is democratic and constructive. 
-It also allows managing users who infringe the rules of the platform.
+It also allows managing participants who infringe the rules of the platform.
 
-NOTE: Looking for how to report users or content? See xref:moderations/reported_users.adoc[Reported users] and xref:moderations/reported_content.adoc[Reported content].
+NOTE: Looking for how to report participants or content? See xref:moderations/reported_users.adoc[Reported participants] and xref:moderations/reported_content.adoc[Reported content].
 
 For instance, in the case of https://www.decidim.barcelona/[Decidim Barcelona],
 the https://www.decidim.barcelona/pages/terms-and-conditions[Terms of Service] says:
@@ -42,13 +42,10 @@ the admin navigation bar.
 
 image:moderations/moderations_menu.png[Global moderations menu]
 
-Any logged in participant can report a content or a user through the "Flag" icon. 
-After a participant has clicked in this action then they need to provide a
-reason why they are making this report:
+The Global moderations panel allows to manage reported contents as well as reported participants. 
+By default, you'll be redirected on the Reported content list. 
 
-* Contains clickbait, advertising, scams or script bots.
-* Contains racism, sexism, slurs, personal attacks, death threats, suicide requests or any form of hate speech.
-* Contains illegal activity, suicide threats, personal information, or something else you think doesn't belong on [This organization].
+image:moderations/moderations_backend_list_content.png[Global moderations panel for content]
 
 == Examples
 
@@ -58,4 +55,4 @@ You can report and hide a comment containing personnal information, or a link to
 
 === Report user
 
-You can report and block users who are constantly infriging the participation chart, or spamming and trolling the platform. 
+You can report and block participants who are constantly infriging the participation chart, or spamming and trolling the platform. 

docs/en/modules/admin/pages/moderations/reported_content.adoc

@@ -0,0 +1,81 @@
+= Reported content
+
+When writing the Terms and Conditions of your platform, or your participation chart, you want to make sure that 
+the participation rules are respected by participants in the contents they are writing. 
+All participants are able to report comments, proposals, debates, etc. 
+
+== Report a content
+
+Any logged in participant can report content, clicking on the "Report" button available next to the resource. 
+
+image:moderations/moderations_reported_content_flag.png[Report flag in content]
+
+image:moderations/moderations_reported_comment_flag.png[Report flag in comment]
+
+Participants have to select a reason for the report, and can add extra information if needed. 
+
+image:moderations/moderation_modal.png[Give reason for moderation modal]
+
+== Manage reported content
+
+After a participant has reported a content, it'll be shown in two sections of the
+administration panel:
+
+* Global moderations panel
+* Participatory space moderation panel
+
+image:moderations/moderations_backend_list_content.png[Global moderations panel for content]
+
+There you'll find first all the unprocessed reports if there's any, with: 
+* *Id*: unique identificator of the reported content.
+* *Type*: the kind of content reported (for instance comment, proposal, debate, etc.)
+* *Participatory Space*: which space this content belongs to.
+* *Reported content URL*: link for seeing the content reported and see the context of the complaint.
+* *Reason*: why it has been reported. If the participant that made the report has given extra
+information it's possible to see it by hovering it.
+* *Reported at*: when it was originally reported.
+* *Count*: Number of times it has been reported by different users.
+* *Actions*: you can *Expand*, *Unreport* or *Hide*.
+
+Once you moderate a content, it will be available in the "Hidden" contents list, accessible at the top right of the page. 
+
+=== Actions
+
+|===
+|Icon |Name |Definition |Condition
+
+|image:icons/action_expand.png[Expand icon]
+|Expand
+|To see the full details of the reported content and reports.
+|Always available.
+
+|image:icons/action_unreport.png[Unreport icon]
+|Unreport
+|Allows an admin or moderator to keep showing this content (rejecting the report).
+|Available when the content is not yet hidden.
+
+|image:icons/action_hide.png[Hide icon]
+|Hide
+|Allows an admin or moderator to hide this content (accepting the report).
+|Available when the content is not yet hidden.
+
+|image:icons/action_hide.png[Unhide icon]
+|Unhide
+|Allows an admin or moderator to unhide this content (showing it publicly again).
+|Available when the content has been hidden.
+|===
+
+If a content has been mistakenly "Unreported", then you'll need to find it again in the public platform 
+and report it again so you can moderate it.
+
+=== Expand
+
+To check the details of a content, and the different reports that were made by participants, you can click on the "Expand" button. 
+see all the metadata of a report, you can see it Expanded.
+
+image:moderations/moderations_backend_report_content.png[Global moderations panel for content]
+
+This view allow you to assess quickly if it's necessary to hide or not the content. 
+At the bottom of the report, you can also check the different reports that were made by other participants, and expand them as well. 
+
+image:moderations/moderations_backend_report_details.png[Global moderations panel for content]

docs/en/modules/admin/pages/moderations/reported_users.adoc

@@ -23,19 +23,45 @@ image:moderations/reported_participant_modal_admin.png[Give reason for reporting
 
 == Manage reported participants
 
-All the reported participants are listed on the reported participant list in the administration panel, with: 
-* a link to the participant profile
-* the name and nickname of the participant
-* the reason why they were reported
-* the justification of the report if there is one (by hovering over the reason)
-* the date of the report
-* the report count (shows if several participants reported the same person)
+Reported participants will be visible on the "Reported participants" section of the Global moderations panel. 
 
 image:moderations/moderations_backend_list_users.png[Global moderations panel for users]
 
-Administrators can choose to perform two different actions:
-* Unreport the participant, if the report is not justified
-* Block the participant, if the report is justified
+All the reported participants are listed on the reported participant list in the administration panel, with: 
+* *Name*: name of the participant, with a link to their profile.
+* *Nickname*: nickname of the participant, with a link to their profile.
+* *Reason*: why they have been reported. If the participant that made the report has given extra.
+information it's possible to see it by hovering it.
+* *Reported at*: when they were originally reported.
+* *Reports count*: Number of times it has been reported by different users.
+* *Actions*: you can *Unreport* or *Block* the participant.
+
+=== Actions
+
+|===
+|Icon |Name |Definition |Condition
+
+|image:icons/action_unreport.png[Unreport icon]
+|Unreport
+|To unreport the participant and remove them from the list.
+|Available when the participant is not yet blocked.
+
+|image:icons/action_block.png[Block user]
+|Block user
+|To block the participant. 
+|Available when the participant is not yet blocked.
+
+|image:icons/action_block.png[Unblock user]
+|Unblock user
+|To unblock the participant. 
+|Available when the participant is blocked.
+
+|===
+
+=== Block a participant
+
+If a content has been mistakenly "Unreported", then you'll need to find it again in the public platform 
+and report it again so you can moderate it.
 
 Administrators need to provide a justification if they want to block a participant.