Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Update transfer-account.md #6388

Merged
merged 2 commits into from
Oct 30, 2024
Merged
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
2 changes: 1 addition & 1 deletion website/docs/faqs/Accounts/transfer-account.md
Original file line number Diff line number Diff line change
Expand Up @@ -10,7 +10,7 @@ You can transfer your dbt Cloud [access control](/docs/cloud/manage-access/about

| Account plan| Steps |
| ------ | ---------- |
| **Developer** | You can transfer ownership by changing the email directly on your dbt Cloud profile page, which you can access using this URL when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/access-regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. Before doing this, please ensure that you unlink your GitHub profile. |
| **Developer** | You can transfer ownership by changing the email directly on your dbt Cloud profile page, which you can access using this URL when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/access-regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. Before doing this, please ensure that you unlink your GitHub profile. The email address of the new account owner cannot be associated with another dbt Cloud account.|
| **Team** | Existing account admins with account access can add users to, or remove users from the owner group. |
| **Enterprise** | Account admins can add users to, or remove users from a group with Account Admin permissions. |
| **If all account owners left the company** | If the account owner has left your organization, you will need to work with _your_ IT department to have incoming emails forwarded to the new account owner. Once your IT department has redirected the emails, you can request to reset the user password. Once you log in, you can change the email on the Profile page when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/access-regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. |
Expand Down
Loading