Draft content styleguide #3133
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Draft content styleguide #3133
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sknep
requested review from
jameshochadel,
kfoley-18F,
wz-gsa,
nicki-wilson,
pburkholder and
bengerman13
bengerman13
reviewed
Sep 20, 2024
bengerman13
reviewed
Sep 20, 2024
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| ## Use these exact strings for tricky product names, abbreviations, and team names | ||
| - **Assume everyone is drowning in alphabet soup**: Always use full names on first reference, before using acronyms, except for messages to other TTS audiences. For now, it's usually less relevant to mention that we're within Solutions or FAS. | ||
| > "Cloud.gov, part of the Technology Transformation Services (TTS) within GSA, supports federal agencies build secure, resilient web applications." |
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Should GSA be the U.S. General Services Administration (GSA)? or should it be called out as an exception to the rule above?
Co-authored-by: Ben Berry <[email protected]> Signed-off-by: Sarah Rudder <[email protected]>
pburkholder
reviewed
Sep 23, 2024
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| Active voice is also important for documentation (including compliance documentation). When you state which part of the system is doing which action, this helps readers understand how the system works. | ||
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| ## Use contractions and friendly language |
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Why did contractions, abbreviations, and statements v. questions get the axe?
kfoley-18F
approved these changes
Sep 24, 2024
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Changes proposed in this pull request:
Adds much more detail and standardizes some voice and tone
security considerations
n/a unless we want to add some security language