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Add troubleshooting zap scans info #2796

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Nov 30, 2023
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Add troubleshooting zap scans info #2796

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2 changes: 2 additions & 0 deletions .github/ISSUE_TEMPLATE/run_conmon_pages.md
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Expand Up @@ -84,6 +84,8 @@ Ensure you are not running any other local webservers as the ports can infere wi

If ZAP's `Sites` does not show the sites being visited, or if the scan operations do not seem to be successfully visiting sites, it may be necessary to disable Zscaler for the duration of the ConMon scan.

If a SecureAuth login loop occurs when trying to login to either of the production sites, it may be necessary to disable ZAP Firefox proxy settings prior to logging in by navigating to `Settings` -> `Network Settings` within Firefox and selecting the `No proxy` radio button . After successful authentication navigate back to `Network Settings` and select the `Manual proxy configuration` radio button. Reload both pages to update the site tree within ZAP.

If when you open ZAP's Firefox it fails to open displaying the "Explore your application with ZAP" landing page _even though you've stopped Zscaler..._ try rebooting. Sometimes it's time, and it works.

In Firefox if you see a Java Unable to Connect Exception, try the following:
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