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# Getting Started | ||
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Welcome to _President's Cup V_! Please review the [Rules](https://presidentscup.cisa.gov/#rules) and [FAQ](https://presidentscup.cisa.gov/#faq) before starting the competition. Read on below for how to get started and how to get support. | ||
Welcome to the _President's Cup_! Please review the [Rules](https://presidentscup.cisa.gov/#rules) and [FAQ](https://presidentscup.cisa.gov/#faq) before starting. Below is a guide on how to get started and how to get support during the competition. | ||
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## Register and Enroll | ||
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1. Click **Login**. | ||
2. Click **Login - presidentscup.cisa.gov**. | ||
3. Read the notice on the President's Cup Identity page, then click **Continue**. | ||
4. Enter your Email and Password on the President's Cup Identity page and then click **Continue**. | ||
*If you have not participated in a previous year's competition, click Register for an account. Enter an email address with one of the approved domains.* | ||
*If you have participated in a previous year's competition, use the same email address and password as before. You can also click Reset my password if you don't remember your password.* | ||
5. If you have not [configured email-less MFA](https://presidentscup.cisa.gov/#q30), Click **Send me a Code** to send a verification code to the email address you provided. Otherwise, click **I have a Code** and use your configured TOTP provder. | ||
6. Enter the Code and click **Continue**. | ||
7. If you'd like, request an updated Display Name in your [Gameboard Profile](https://presidentscup.cisa.gov/gb/user/profile). | ||
8. Select or update your sponsoring organization in your [Gameboard Profile](https://presidentscup.cisa.gov/gb/user/profile). | ||
9. Click **Home**. | ||
10. Find the card for the game(s) you would like to play and click **Open Game**. You can play in more than one game. | ||
11. Click **Enroll** and **Confirm**. | ||
12. If you are registering as a team, **Generate** or **Redeem** a team invitation code to create or join a team. | ||
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Please view the [Register/Enroll](https://presidentscup.cisa.gov/#media) video for more information about registering as a team or an individual. | ||
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**We recommend configuring multi-factor authentication via TOTP for your account in case you will not have access to your government email address. Please [follow the steps here](https://presidentscup.cisa.gov/#q30) to configure email-less MFA.** | ||
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### Create or Join a Team | ||
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**Create a team** by setting a custom team display name and generating an invitation link to send to your teammates. Clicking the **Generate** button more than once will invalidate all previously generated links. | ||
**Join a team** by redeeming the **Invitation Code** from your manager to join the team. | ||
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> *Note for returning players: If you have competed in a previous year's competition, use the same email address and password as before. You can also click **Reset my password** if you don't remember your password.* | ||
### Log In | ||
- Click Login. | ||
- Read the notice on the President's Cup Identity page and click **Continue**. | ||
- Enter your email and password, then click **Continue**. | ||
### First-Time Participants | ||
- If you have not participated in previous competitions, click **Register for an Account** and enter an email with an approved domain (.mil or .gov). | ||
### Returning Participants | ||
- Use your previous email and password to log in. If you’ve forgotten your password, click **Reset my password**. | ||
### Email-less Multi-Factor Authentication (MFA) | ||
- If you haven’t [set up email-less MFA](https://presidentscup.cisa.gov/#q30), click **Send me a Code** to receive a verification code via email. We recommend configuring multi-factor authentication via TOTP for your account in case you will not have access to your government email address. | ||
- If you've already set up MFA, click **I have a Code** and enter it. | ||
### Update Profile | ||
- Optionally, update your **Display Name** and select or update your **Sponsoring Organization** in your [Gameboard Profile](https://presidentscup.cisa.gov/gb/user/profile). | ||
### Enroll in a Game | ||
- Click **Home** and find the card for the game(s) you want to play. Click **Open Game**. | ||
- Click **Enroll** and confirm your participation. | ||
### Team Registration | ||
- If you're registering as a team, generate or redeem an invitation code to create or join a team. | ||
- Watch the [Register/Enroll](https://presidentscup.cisa.gov/#media) video for detailed instructions. | ||
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## Create or Join a Team | ||
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### Create a Team | ||
- Set a custom **Team Display Name** and generate an invitation link to send to your teammates. | ||
- Be aware that clicking **Generate** multiple times will invalidate previous links. | ||
### Join a Team | ||
- Redeem an **Invitation Code** provided by your team manager. | ||
### Returning Players | ||
- Use the same email address and password from previous years. Reset your password if needed. | ||
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## Game play | ||
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1. After enrolling in a game, select **Start Session** and **Confirm**. Select **Yes, start** and **Confirm** at the final reminder that the clock is starting. | ||
2. Select **Continue to Gameboard**. Select a circle on the map to view the challenge information. | ||
2. Click **Start**, click **Confirm**. The challenge timer begins. | ||
3. Follow the challenge instructions presented on the screen, including solving the challenge in the virtual work space. | ||
4. When you think you have the answer, enter the token in the appropriate **Challenge Question** field. | ||
5. Click **Submit** when you are sure you want to submit your answers. | ||
6. Correct answers will change colors to **Green**. Incorrect answers will change colors to **Orange**. Fields not filled out will remain **Blue**. The current submission number, session time remaining, and earned challenge score are shown. | ||
### Starting a Session | ||
- After enrolling, click **Start Session** and confirm. Then, click Yes, start at the final reminder to begin the timer. | ||
### Completing Challenges | ||
- Click **Continue to Gameboard** and select a challenge circle on the map to view the challenge details. | ||
- Click **Start** to begin the challenge, then follow the instructions on the screen to solve the challenge in the virtual workspace. | ||
### Submitting Answers | ||
- When you believe you have the correct answer, enter it in the **Challenge Question** field. | ||
- Click **Submit** to submit your answer. Correct answers will appear green, incorrect answers will turn orange, and unanswered questions remain blue. | ||
### Score Display | ||
- Your current submission number, remaining time, and earned challenge score will be shown. | ||
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## Practice Area | ||
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New for President's Cup V is the [Practice Area](https://presidentscup.cisa.gov/gb/practice). Play challenges from past years to hone your skills before competing in this year's competition. | ||
- **New this year**: The [Practice Area](https://presidentscup.cisa.gov/gb/practice) allows you to play challenges from previous years to sharpen your skills before the competition. | ||
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## Get Support | ||
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President's Cup V uses an [integrated support ticket system](https://presidentscup.cisa.gov/gb/support/tickets). Players can create support tickets from a deployed challenge or from the [Support link](https://presidentscup.cisa.gov/gb/support/tickets) in the navigation bar. | ||
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**In a deployed challenge:** below the Challenge Questions, click **Create Ticket**. By default, the challenge name, support code, and game are included in the new ticket. Complete the remaining fields (be sure to add a screenshot if applicable) and click **Submit**. | ||
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**In the top navigation bar:** click the **Support** link then **Create Ticket**. When a game is in session and a challenge deployed, the challenge name, support code, and game can be selected. Complete the remaining fields and click **Submit**. | ||
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The **Support** link is also where players go to view, update, and track the status of tickets they submitted. | ||
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> _**Reminder:** The challenge Support Code can be found in the lower-right corner of the challenge pane. The Support Code looks similar to this: `a347c5c6 a00`. It's always helpful to have that code._ | ||
### Creating a Support Ticket | ||
- **From a challenge**: Below the challenge questions, click [Create Ticket](https://presidentscup.cisa.gov/gb/support/tickets). The challenge name, support code, and game will auto-fill. Complete the remaining fields and submit. | ||
- **From the navigation bar**: Click Support, then [Create Ticket](https://presidentscup.cisa.gov/gb/support/tickets). You can select the challenge and enter additional details. | ||
- Always include the **Support Code** (found in the lower-right corner of the challenge pane), as it helps expedite your support request. Example: a347c5c6 a00 | ||
### Track Ticket Status | ||
- Use the **Support** link to view, update, and track the status of your submitted tickets. | ||
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## View the Scoreboard | ||
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Current rank, score, cumulative time, and challenge completions show at the bottom of a game. To view the full scoreboard, click the pop-out icon. | ||
- Your **current rank**, **score**, **cumulative time**, and **challenge completions** are displayed at the bottom of the game interface. | ||
- Click the pop-out icon to view the full scoreboard. | ||
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## Log Out | ||
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To log out of the Gameboard, click **Logout** in the top right corner. | ||
- To log out, click **Logout** in the top right corner of the Gameboard. | ||
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Good luck and enjoy the competition! |