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Adds FAQ 30 and 31
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sei-jbooz authored Jan 3, 2024
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Expand Up @@ -793,6 +793,10 @@ <h2 id="faq">Frequently Asked Questions (FAQ)</h2>
</li>
<li><a href="#q29">What happens if I qualify for the Finals and am unable to attend in
person?</a></li>
<li><a href="#q30">Can I configure multi-factor authentication to use something other
than my email address (e.g., a TOTP application)?</a></li>
<li><a href="#q31">My email address has changed. Can I add an email address to my
existing account?</a></li>
</ol>

<hr />
Expand Down Expand Up @@ -1245,6 +1249,60 @@ <h2 id="faq">Frequently Asked Questions (FAQ)</h2>
</p>
</div>
</div>
<div id="q30" class="faq mb-4">
<div class="mr-4">30.</div>
<div>
<p class="question"> Can I configure multi-factor authentication to use something other
than my email address (e.g., a TOTP application)?
</p>
<p>To use multi-factor authentication without access to your .gov/.mil email, visit your
<a href="/id/ui/profile">Identity
profile</a>
and select <em>Configure 2FA</em>. You'll need to be logged in for this, so be
sure
to do
this while you do have access to email.
</p>
<p>There you can generate a Time-based One Time Password (TOTP) secret key. Use this
secret key with any TOTP-enabled authentication app, such as Duo Mobile or
Google
Authenticator, by simply scanning the barcode. If you don't have access to your
device, copy down the secret key and later input it into the TOTP app on your
device.</p>
<p>
<em>Note: If you no longer have access to the email address that you used to
create your account, please contact
<a href="mailto:[email protected]">[email protected]</a>
to have your new email address added to your account.
</em>
</p>
</div>
</div>
<div id="q31" class="faq mb-4">
<div class="mr-4">31.</div>
<div>
<p class="question">My email address has changed. Can I add an email address to my
existing account?</p>
<p>To add an email address to an existing account, visit your
<a href="/id/ui/profile">Identity
profile</a>
and select <em>Credentials</em>. You'll need to be logged in for this, so be
sure
to do
this while you do have access to email if you do not have <a href="#q30"> email-less MFA configured.</a>
</p>
<p>There, you can add additional email addresses to your account. You will be able to authenticate to your account
using any one of the listed email addresses after email ownership is confirmed with a verification code.
</p>
<p>
<em>Note: If you no longer have access to the email address that you used to
create your account, please contact
<a href="mailto:[email protected]">[email protected]</a>
to have your new email address added to your account.
</em>
</p>
</div>
</div>
</div>
</div>
</article>
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