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Restore Doc Troubleshoot section update #8732

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Jan 8, 2025
Merged

Restore Doc Troubleshoot section update #8732

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Restore Doc Troubleshoot section update
SanjuPal01 Jan 7, 2025
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Update Restore Doc
SanjuPal01 Jan 7, 2025
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reviewed and updated the doc
dishanktiwari2501 Jan 8, 2025
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SanjuPal01 Jan 8, 2025
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SanjuPal01 Jan 8, 2025
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10 changes: 6 additions & 4 deletions components/docs-chef-io/content/automate/restore.md
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Expand Up @@ -207,11 +207,13 @@ Success: Restored backup 20180517223558

## Troubleshooting

Set the log level to `debug` before re-running a failed restore to output debug info to the Chef Automate log:
1. Set the log level to `debug` before re-running a failed restore to output debug info to the Chef Automate log:

```shell
chef-automate debug set-log-level deployment-service debug
```
```shell
chef-automate debug set-log-level deployment-service debug
```

1. If you already deployed Chef Automate and while restoring you are getting this error in logs: `The Access Key Id you provided does not exist in our records.`, then delete the `.tmp` folder in the configured backup directory before proceeding (the default directory is `/var/opt/chef-automate/backups`).
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Replace it with: 1. If you have already deployed Chef Automate and are getting this error in the logs while restoring: The Access Key ID you provided does not exist in our records. Before proceeding, delete the .tmp folder in the configured backup directory (the default directory is /var/opt/chef-automate/backups).


## References

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