Not Working with sandboxes

[sejalshah]

Hello ,

The Grey tab is not working with sandboxes recently.

When we open the tab is shows ads below.
Org Id: undefined
Host: hostname
SessionId:

On record detail page it shows
An error occured trying to load record details: undefined

[capeterson]

@sejalshah is there any chance you can share the host that it's failing on with me? if you don't want to share it publicly you're welcome to email to [email protected]

[andyman23]

How about sandbox instance with a custom domain? We use a custom domain and it's coming up with the undefined error as well.

[robertbwatson]

I don't know if it's related to the same issue or not, but I often receive this error when I've logged in to different orgs in the same browser window. Turning off the extension, turning it back on, and then refreshing the page seems to fix it...