Web > User ticket reply işlemi eklendi.

berkanumutlu · Jul 23, 2024 · 257bf50 · 257bf50
1 parent 72ebabf
commit 257bf50
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Showing 4 changed files with 58 additions and 9 deletions.
diff --git a/project/app/Http/Controllers/Web/UserController.php b/project/app/Http/Controllers/Web/UserController.php
@@ -12,6 +12,7 @@
 use Illuminate\Support\Facades\Auth;
 use Illuminate\Support\Facades\File;
 use Illuminate\Support\Facades\Hash;
+use Illuminate\Support\Facades\Validator;
 use Illuminate\Support\Str;
 
 class UserController extends Controller
@@ -97,7 +98,7 @@ public function tickets()
             ->select(['id', 'department', 'receiver_id', 'code', 'subject', 'status', 'created_at', 'deleted_at'])
             ->get();
         $records->map(function ($item) {
-            $item->url = route('user.tickets.detail', ['code' => $item->code]);
+            $item->url = route('user.ticket.detail', ['ticket' => $item->code]);
             $item->status_text = TicketStatus::from($item->status)->textWithBadge();
             $item->created_at_text = format_date(\Carbon\Carbon::parse($item->created_at), 'date-text-with-hour');
         });
@@ -108,12 +109,11 @@ public function show_ticket(Ticket $ticket)
     {
         $user = Auth::guard('web')->user();
         $sender_id = Auth::guard('web')->id();
-        $sender_id = 2;
         if ($ticket->sender_id != $sender_id) {
             abort(403);
         }
         $record = Ticket::query()->where('sender_id', $sender_id)
-            ->with(['receiverId:id,name'])
+            ->with(['receiverId:id,name,avatar'])
             ->select(['id', 'department', 'receiver_id', 'code', 'subject', 'status', 'created_at', 'deleted_at'])
             ->first();
         if (empty($record)) {
@@ -136,4 +136,40 @@ public function show_ticket(Ticket $ticket)
         $default_logo = voyager_asset('images/logo-icon.png');
         return view('web.user.ticket-detail', compact(['record', 'ticket_messages', 'user', 'default_logo']));
     }
+
+    /**
+     * @param  Request  $request
+     * @param  Ticket  $ticket
+     * @return \Illuminate\Http\RedirectResponse
+     */
+    public function reply_ticket(Request $request, Ticket $ticket): \Illuminate\Http\RedirectResponse
+    {
+        $validator = Validator::make($request->all(), [
+            'message' => ['required', 'string', 'min:2']
+        ]);
+        if ($validator->fails()) {
+            return redirect()->back()->with([
+                'message'    => $validator->errors()->all(),
+                'alert-type' => 'danger'
+            ]);
+        }
+        try {
+            Ticket::query()->findOrFail($ticket->id);
+            $ticket_message = new TicketMessage();
+            $ticket_message->ticket_id = $ticket->id;
+            $ticket_message->sender_id = Auth::guard('web')->id();
+            $ticket_message->message = strip_tags(htmlentities($request->message));
+            $ticket_message->updated_at = null;
+            $ticket_message->save();
+            return redirect()->back()->with([
+                'message'    => 'Message sent successfully.',
+                'alert-type' => 'success'
+            ]);
+        } catch (\Exception $e) {
+            return redirect()->back()->with([
+                'message'    => $e->getMessage(),
+                'alert-type' => 'danger'
+            ]);
+        }
+    }
 }
diff --git a/project/resources/views/components/web/chat.blade.php b/project/resources/views/components/web/chat.blade.php
@@ -8,13 +8,13 @@
                     <div class="media chat-name align-items-center text-truncate">
                         <div class="avatar avatar-online d-none d-sm-inline-block mr-3">
                             @php
-                                $user_avatar = !empty($user->avatar) ? Voyager::image($user->avatar) : $defaultAvatar;
+                                $user_avatar = !empty($record->receiverId->avatar) ? Voyager::image($record->receiverId->avatar) : $defaultAvatar;
                             @endphp
-                            <img src="{{ $user_avatar }}" alt="{{ $user->name ?? '' }}">
+                            <img src="{{ $user_avatar }}" alt="{{ $record->receiverId?->avatar ?? '' }}">
                         </div>
                         <div class="media-body align-self-center ">
-                            <h6 class="text-truncate mb-0">{{ !empty($user->name) ? ucwords($user->name) : '' }}</h6>
-                            <small class="text-muted">{{ $user->email ?? '' }}</small>
+                            <h6 class="text-truncate mb-0">{{ !empty($record->receiverId->name) ? ucwords($record->receiverId->name) : '' }}</h6>
+                            <small class="text-muted">{{ $record->receiverId->email ?? '' }}</small>
                         </div>
                     </div>
 
@@ -473,7 +473,6 @@
         </div>
     </main>
 </div>
-<x-web.errors :errors="$errors"></x-web.errors>
 
 @pushonce("style")
     {{--<link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/[email protected]/dist/css/bootstrap.min.css">--}}

diff --git a/project/resources/views/web/user/ticket-detail.blade.php b/project/resources/views/web/user/ticket-detail.blade.php
@@ -5,6 +5,20 @@
 @section("content")
     <div class="user-profile-page">
         <div class="container container-page">
+            <x-web.errors :errors="$errors"></x-web.errors>
+            @if(session('message'))
+                <div class="w-100">
+                    <div class="alert alert-{{ session('alert-type') }}">
+                        @if(is_array(session('message')))
+                            @foreach(session('message') as $item)
+                                {{ $item }}
+                            @endforeach
+                        @else
+                            {{ session('message') }}
+                        @endif
+                    </div>
+                </div>
+            @endif
             <x-web.chat
                 :record="$record"
                 :defaultAvatar="$default_logo"

diff --git a/project/routes/web.php b/project/routes/web.php
@@ -29,7 +29,7 @@
     Route::post('profile/change-password/{user:id}', "update_password")->name('password.edit')->whereNumber('id');
     Route::get('tickets', "tickets")->name('tickets');
     Route::get('ticket/{ticket:code}', "show_ticket")->name('ticket.detail');
-    Route::post('ticket/{ticket:code}/reply', "reply")->name('ticket.reply');
+    Route::post('ticket/{ticket:code}/reply', "reply_ticket")->name('ticket.reply');
 });
 Route::name('article.')->controller('\App\Http\Controllers\Web\ArticleController')->group(function () {
     Route::get('about-us', "show_article_page")->name('about_us');