Ideas for improved issue templates (privacyidea#1741)

* Shorten bug report template
* Fix grammar in bug report template
* Remarks from review
* Make "Installation method" clearer
* Reformulate bug report description
* Some changes
* try to modify the order of issue templates

.github/ISSUE_TEMPLATE/1-bug_report.md

@@ -0,0 +1,52 @@
+---
+name: Bug report
+about: File a bug report to help us improve future versions of privacyIDEA
+title: ''
+labels: possible bug
+assignees: ''
+
+---
+
+<!--
+Thank you for filing a bug within privacyIDEA. The more information you provide, the easier it is to identify the problem!
+
+Issues are not meant for asking questions! You're welcome to ask questions in our community forum: https://community.privacyidea.org
+
+privacyIDEA is licensed under the AGPL and comes without warranty. If you require reliable, professional help, please consider getting either
+- consultancy 
+  (https://netknights.it/en/leistungen/one-time-services/)
+- or the privacyIDEA Enterprise Edition 
+  (https://netknights.it/en/leistungen/service-level-agreements/)
+-->
+
+### Top-level intent
+
+What did you try to achieve?
+
+### Steps to reproduce
+
+1.
+2.
+3.
+
+### Expected outcome
+
+What do you think, how the system should have worked?
+
+### Actual outcome
+
+What did actually happen?
+
+### Configuration
+
+* **privacyIDEA version**:
+* **Installation method**: (from Ubuntu packages, github, PyPI, ...)
+* **Python version**:
+* **Operating system**:
+* **Webserver**:
+* **Token database**: (MySQL, PostgreSQL, ...)
+
+### Log file
+
+**Set PI_LOGLEVEL = logging.DEBUG in pi.cfg and take a look at the privacyidea.log!**
+**If appropriate, attach the log file or paste relevant portions.**

.github/ISSUE_TEMPLATE/are-you-lost-.md → .github/ISSUE_TEMPLATE/3-are_you_lost.md

@@ -1,15 +1,14 @@
 ---
 name: Are you lost?
-about: If you did not find a bug and do not want to suggest a new feature, you probably
-  have some questions.
+about: If you did not find a bug and do not want to suggest a new feature, you probably have some questions.
 title: ''
 labels: question
 assignees: ''
 
 ---
 
-To address general questions about the usage of privacyIDEA, we run a destinct forum, where you can discuss your problems in regards to installation, setup or configuration.
+To address general questions about the usage of privacyIDEA, we run a distinct forum, where you can discuss your problems in regards to installation, setup or configuration.
 Please go to: https://community.privacyidea.org.
 
-The github issues are not ment for such questions.
+The github issues are not meant for such questions.
 If you still think, that you encountered an issue, that needs a fix or change in the code, you are welcome to file an issue!