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hashstat edited this page Feb 26, 2015 · 26 revisions

Frequently Asked Questions

The purpose of this page is to share issues other developers have run into either with the platform or the specifics of their deployment. It is meant to supplement the issue tracking in github.


The following error message (or similar) is generated when I run the python2.7 bootstrap.py command to install VOLTTRON on a BeagleBone Black

Searching for BACpypes>=0.10,<0.11
Reading https://pypi.python.org/simple/BACpypes/
Download error on https://pypi.python.org/simple/BACpypes/: [Errno 1] _ssl.c:504:
error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed -- Some
packages may not be found!
Couldn't find index page for 'BACpypes' (maybe misspelled?)

Note: This error will be generated for every package that tries to be installed from pypi.python.org/simple. BACpypes was just the first one it encountered. The full error message is attached if that is more helpful.

Solution

It is very possible that the SSL certificate is failing because the hardware clock on your BeagleBone is not set to the current time. You may check this by typing date in a terminal. If the correct time and date do not appear, there are two methods to update it to the current time. The first (easiest) requires you to perform a command every time the BeagleBone Black is powered on. The second (more difficult) is a one-time fix.

  1. Enter the command below in a terminal as a root user. (Note: This requires a network connection and might not work on networks with restrictive policies.)
root@beaglebone:~# ntpdate -b -s -u pool.ntp.org

If you are still having trouble, consult Derek Molloy's instructions.

or

  1. Follow Derek Molloy's instructions to make the BeagleBone Black update its clock automatically when it is powered on.

Yes. See Speeding Up VOLTTRON Builds.

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