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9 changes: 8 additions & 1 deletion Lync/docfx.json
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"Lync Server"
],
"contributors_to_exclude": [
"dstrome"
"dstrome",
"rjagiewich",
"traya1",
"rmca14",
"claydetels19",
"jborsecnik",
"tiburd",
"garycentric"
],
"feedback_system": "None",
"hideEdit": true,
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15 changes: 9 additions & 6 deletions Skype/Hub/includes/skype-content-updates.md
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## Week of January 11, 2021
## Week of January 18, 2021


| Published On |Topic title | Change |
|------|------------|--------|
| 1/13/2021 | [Blocked user licenses for Skype Meeting Broadcast](/SkypeForBusiness/set-up-your-network-for-skype-meeting-broadcast/blocked-user-licenses-for-skype-meeting-broadcast) | modified |
| 1/13/2021 | [Enable Skype Meeting Broadcast](/SkypeForBusiness/set-up-your-network-for-skype-meeting-broadcast/enable-skype-meeting-broadcast) | modified |
| 1/13/2021 | [Set up your network for Skype Meeting Broadcast](/SkypeForBusiness/set-up-your-network-for-skype-meeting-broadcast/set-up-your-network-for-skype-meeting-broadcast) | modified |
| 1/21/2021 | [Configure a resource account in Skype for Business Server 2019](/SkypeForBusiness/hybrid/configure-onprem-ra) | modified |
| 1/21/2021 | [Plan a Cloud call queue](/SkypeForBusiness/hybrid/plan-call-queue) | modified |
| 1/21/2021 | [Plan a Cloud auto attendant](/SkypeForBusiness/hybrid/plan-cloud-auto-attendant) | modified |
| 1/21/2021 | Small business example - Set up a Call Queue | removed |


## Week of December 28, 2020
## Week of January 11, 2021


| Published On |Topic title | Change |
|------|------------|--------|
| 12/28/2020 | [Disable TLS 1.0/1.1 in Skype for Business Server 2015](/SkypeForBusiness/manage/topology/disable-tls-1.0-1.1) | modified |
| 1/13/2021 | [Blocked user licenses for Skype Meeting Broadcast](/SkypeForBusiness/set-up-your-network-for-skype-meeting-broadcast/blocked-user-licenses-for-skype-meeting-broadcast) | modified |
| 1/13/2021 | [Enable Skype Meeting Broadcast](/SkypeForBusiness/set-up-your-network-for-skype-meeting-broadcast/enable-skype-meeting-broadcast) | modified |
| 1/13/2021 | [Set up your network for Skype Meeting Broadcast](/SkypeForBusiness/set-up-your-network-for-skype-meeting-broadcast/set-up-your-network-for-skype-meeting-broadcast) | modified |
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9 changes: 8 additions & 1 deletion Skype/docfx.json
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"ms.suite": "office",
"contributors_to_exclude": [
"daswifty",
"MikePlumleyMSFT"
"MikePlumleyMSFT",
"rjagiewich",
"traya1",
"rmca14",
"claydetels19",
"jborsecnik",
"tiburd",
"garycentric"
],
"feedback_system": "None",
"hideEdit": true
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7 changes: 6 additions & 1 deletion Teams/CQD-frequently-asked-questions.md
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Expand Up @@ -37,6 +37,8 @@ description: Read frequently asked questions (FAQ) and answers about Microsoft T

[Why am I seeing Skype for Business information in CQD when I've filtered for Teams only?](#why-am-i-seeing-skype-for-business-information-in-cqd-when-ive-filtered-for-teams-only)

[Why do my custom reports only return a maximum of 10,000 rows when I know there should be more entries?](#why-do-my-custom-reports-only-return-a-maximum-of-10000-rows-when-i-know-there-should-be-more-entries)

### Why does CQD mark a call as "Good" if one or more meeting participants had a poor experience?

Check out the rules CQD uses for [stream classification](stream-classification-in-call-quality-dashboard.md).
Expand Down Expand Up @@ -98,6 +100,9 @@ For instance, it is expected that your customers and you will see 200,000 audio

In order to determine, if there are any unexpected differences, you must look at various breakdowns of the overall data. Compare with intent. Slicing the data by User Agent Category Pair is one of the first things we recommend. *First Product* and *Second Product* are also good slicers.

### Why do my custom reports only return a maximum of 10,000 rows when I know there should be more entries?

CQD is designed for summarized data queries, and is not designed for data export. We recommend restructuring your reports, where possible, to prevent the 10,000 row limit from being exceeded. Start by looking at your KPIs using broader, lower-cardinality dimensions, such as Month, Year, Date, Region, Country, etc. From there, you can drill down into increasingly higher-cardinality dimensions. The Helpdesk and Location-Enhanced Reports both provide good examples of this drill down workflow.

## Related topics

Expand All @@ -119,4 +124,4 @@ In order to determine, if there are any unexpected differences, you must look at

[Use Power BI to analyze CQD data](CQD-Power-BI-query-templates.md)

[Teams Troubleshooting](https://docs.microsoft.com/MicrosoftTeams/troubleshoot/teams)
[Teams Troubleshooting](https://docs.microsoft.com/MicrosoftTeams/troubleshoot/teams)
4 changes: 3 additions & 1 deletion Teams/CQD-upload-tenant-building-data.md
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Expand Up @@ -66,6 +66,8 @@ The first type of tenant data file in CQD is the **Building** data file. The Sub

- If a column uses the String data type, a data field can be empty but must still be separated by a tab or comma. An empty data field just assigns an empty String value.

- There is a 1,000,000 expanded row limit per tenant data file.

- There must be 15 columns for each row, each column must have the appropriate data type, and the columns must be in the order listed in the following table (comma or tab delimited):

**Building data file format**
Expand Down Expand Up @@ -101,7 +103,7 @@ The first type of tenant data file in CQD is the **Building** data file. The Sub
> [!IMPORTANT]
> The network range can be used to represent a supernet (combination of several subnets with a single routing prefix). All new building uploads will be checked for any overlapping ranges. If you have previously uploaded a building file, you should download the current file and re-upload it to identify any overlaps and fix the issue before uploading again. Any overlap in previously uploaded files may result in the wrong mappings of subnets to buildings in the reports. Certain VPN implementations do not accurately report the subnet information.
>
> The VPN column is optional and will default to 0. If the VPN column’s value is set to 1, the subnet represented by that row will be fully expanded to match all IP addresses within the subnet. Please use this sparingly and only for VPN subnets since fully expanding these subnets will have a negative impact on query times for queries involving building data.
> The VPN column is optional and will default to 0. If the VPN column’s value is set to 1, the subnet represented by that row will be fully expanded to match all IP addresses within the subnet. Please use this sparingly and only for VPN subnets since fully expanding these subnets will have a negative impact on query times for queries involving building data. If the expansion of the subnet results in the expansion row limit of 1,000,000 being exceeded, the building file will not be accepted.

### Supernetting
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6 changes: 3 additions & 3 deletions Teams/FAQ-journey.yml
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Expand Up @@ -43,9 +43,9 @@ sections:
- question: Where can I learn more about coexistence modes in the Microsoft Teams admin center?
answer: |
Within the Microsoft Teams admin center, you'll notice options for coexistence modes, enabling your organization to manage the Skype for Business to Teams journey that's right for your organization. Learn more about [coexistence and upgrade modes](teams-and-skypeforbusiness-coexistence-and-interoperability.md).
- question: What should I do to prepare for my upgraded?
- question: What should I do to prepare for my upgrade?
answer: |
A successful upgrade will include validating technical readiness in addition to user acceptance readiness. Even if you determine your organization isn't quite ready to upgrade to Teams, you can begin the planning process today. Further, you can start realizing the value of Teams by enabling Teams alongside Skype for Business. Get started on your [Skype to Teams journey[(https://aka.ms/skypetoteams-home) today.
A successful upgrade will include validating technical readiness in addition to user acceptance readiness. Even if you determine your organization isn't quite ready to upgrade to Teams, you can begin the planning process today. Further, you can start realizing the value of Teams by enabling Teams alongside Skype for Business. Get started on your [Skype to Teams journey](https://aka.ms/skypetoteams-home) today.
Microsoft also offers live, interactive workshops in which we'll share guidance, best practices, and resources designed to kick start upgrade planning and implementation. [Learn about upgrade planning workshops](https://aka.ms/SkypeToTeamsPlanning).
Expand Down Expand Up @@ -138,4 +138,4 @@ sections:
- question: Will the latest generation of Skype Room Systems v2 support meetings in Teams?
answer: |
We rebranded Skype Room Systems to Microsoft Teams Rooms which fully supports Microsoft Teams meetings and offer an easy migration path from Skype for Business to Teams by just enabling Teams on the device. In addition to the ability for users to identify nearby Microsoft Teams Rooms with proximity detection, Teams meetings can be joined with a single-click, dual screen support, Microsoft Whiteboard and we continue to bring innovative features like content camera with intelligent capture.
We rebranded Skype Room Systems to Microsoft Teams Rooms which fully supports Microsoft Teams meetings and offers an easy migration path from Skype for Business to Teams by just enabling Teams on the device. In addition to the ability for users to identify nearby Microsoft Teams Rooms with proximity detection, Teams meetings can be joined with a single-click, dual-screen support, Microsoft Whiteboard and we continue to bring innovative features like a content camera with intelligent capture.
14 changes: 14 additions & 0 deletions Teams/Office-365-custom-connectors.md
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Expand Up @@ -53,6 +53,20 @@ Currently, you can add connectors by using Microsoft Teams desktop and web clien
> [!div class="mx-imgBorder"]
> ![Screenshot of the Teams interface showing a conversation in a channel.](media/Use_Office_365_and_custom_connectors_in_Microsoft_Teams_image4.png)
<!---Delete this section after customer migration to new Webhook URL is complete--->
> [!IMPORTANT]
> **Connector URL update notification**
>
> The Teams connectors are transitioning to a new URL to enhance security. During the course of this transition, you will receive certain notifications to update your configured connector to use the new URL. It is strongly recommended that you update your connector immediately to prevent any disruption to connector services. The following steps need to be followed to update the URL:
> 1. In the connectors configuration page, an "Attention Required" message will be displayed under the "Manage" button for the connections that need to be updated.
> ![Screenshot of the "Attention Required" message.](media/Teams_Attention_Required_message.png)
> 2. For incoming webhook connectors, users can recreate the connection by simply selecting **Update URL** and using the newly generated webhook URL.
> ![Screenshot of the "Update URL" button.](media/Teams_update_URL_button.png)
> 3. For other connector types, the user would need to remove the connector and recreate the connector configuration.
> 4. You will see a message "URL is up-to-date" after the URL has been successfully updated.
> ![Screenshot of the "URL is up-to-date" message.](media/Teams_URL_up_to_date.png)

Develop custom connectors
----------------------------

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4 changes: 3 additions & 1 deletion Teams/Teams-add-in-for-Outlook.md
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Expand Up @@ -175,4 +175,6 @@ If your administrator has configured Microsoft Exchange to [control access to Ex

## Related topics

[Teams Troubleshooting](https://docs.microsoft.com/MicrosoftTeams/troubleshoot/teams)
- [Teams Troubleshooting](https://docs.microsoft.com/MicrosoftTeams/troubleshoot/teams)

- [Schedule a Teams meeting from Outlook](https://support.microsoft.com/office/schedule-a-teams-meeting-from-outlook-883cc15c-580f-441a-92ea-0992c00a9b0f)
10 changes: 6 additions & 4 deletions Teams/aa-cq-cqd-historical-reports.md
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Expand Up @@ -161,7 +161,7 @@ Please perform these steps:

|Name |Description |
|:---------------------------------------|:--------------------------------------|
|Incoming call source |Distribution of call by Internal/ External call source |
|Incoming call source |Distribution of call by Internal/External call source<sup>1</sup>|
|Directory search method totals |Distribution of call by search type |
|Caller action |Distribution of call by call receiver |
|Call result |Distribution of call by final call state |
Expand All @@ -172,7 +172,7 @@ Please perform these steps:

|Name |Description |
|:---------------------------------------|:--------------------------------------|
|Incoming call source |Distribution of call by Internal/ External call source |
|Incoming call source |Distribution of call by Internal/External call source<sup>1</sup> |
|Call volume |Distribution of call by call queues |
|Caller result |Distribution of call by call result |
|Timeout/Overflow call total action |Distribution of NOT forwarded(abandoned) call by call result |
Expand All @@ -194,6 +194,8 @@ Please perform these steps:

## Known Issues

- Currently, Call Queue and auto attendant show resource account's ID instead of Call Queue/auto attendant names. To show all the traffic for an auto attendant or Call Queue you must select all the resource accounts assigned to the auto attendant or Call Queue.
- Call Queue and auto attendants are shown by resource account's ID instead of Call Queue/auto attendant names. To show all the traffic for an auto attendant or Call Queue you must select all the resource accounts assigned to the auto attendant or Call Queue.

- Currently, only 28 days of history is available in the dashboard as Call Queue/auto attendant data is considered end user identifiable information and is subject to data privacy retention policies.
- Only 28 days of history is available in the dashboard as Call Queue/auto attendant data is considered end user identifiable information and is subject to data privacy retention policies.

- <sup>1</sup> **Incoming call source** in the auto attendant and Call Queue graphs show the final call leg source rather than the initial call leg source. For example, if an auto attendant receives an external call and transfers the call to another auto attendant or Call Queue, the **Incoming call source** will be reported as Internal.
2 changes: 1 addition & 1 deletion Teams/audio-conferencing-common-questions.md
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Expand Up @@ -118,7 +118,7 @@ We are working on a solution that will let the user access and reset a conferenc
Skype for Business or Microsoft Teams users can find the PIN in an email that will be sent to them once they are set up.

> [!NOTE]
> A Skype for Business or Microsoft Teams user won't be able to reset their PIN. The PIN can only be reset by you, the admin. When a PIN is reset, an email is sent to the user.
> Teams users can change their pin. There is a link at the bottom of the meeting invite to reset their pin.
We are working on a solution that will let the user access and reset a PIN without help from an organization's administrator.

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2 changes: 2 additions & 0 deletions Teams/bookings-app-admin.md
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Expand Up @@ -15,6 +15,8 @@ f1.keywords:
localization_priority: Normal
ms.collection:
- microsoftcloud-healthcare
- m365solution-healthcare
- m365solution-scenario
ms.reviewer:
description: Microsoft Teams and virtual visits with the Bookings App
---
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