Update ISSUE_TEMPLATE.md

ISSUE_TEMPLATE.md

@@ -6,6 +6,7 @@ Please answer the following questions for yourself before submitting an issue. *
 - [ ] I checked the [documentation](http://www.tvrename.com/userguide) / [support forum](https://groups.google.com/forum/#!forum/tvrename) and found no answer
 - [ ] I checked to make sure that this issue has not already been [filed](https://github.com/TV-Rename/tvrename/issues)
 - [ ] It is a bug (i.e. something that is going wrong) and not a new feature (These should be raised on the [Idea Wall](http://ideas.theideawall.com/TVRename/Forum/Details/8dea3275-4010-4bab-9763-a8bb613517e0))
+ - [ ] It is not a general question( these should be asked on the [support forum](https://groups.google.com/forum/#!forum/tvrename))
 
 # Expected Behaviour
 
@@ -27,15 +28,29 @@ Please provide detailed steps for reproducing the issue.
 2. step 2
 3. you get it...
 
+Include whether it happens all the time or just sporadically. Also are there certain shows that it applies to?  What other investigation can/have you done?
+
 ## Context
 
 Please provide any relevant information about your setup. This is important in case the issue is not reproducible except for under certain conditions.
 
-* Firmware Version:
 * Operating System:
-* SDK version:
-* Toolchain version:
+* Are you using the windows version or command line version?
 
 ## XML Files
 
-Please include your XML files from your user directory here
+Please include your XML files from your user directory here. Rename them to be txt files to load them here directly.
+- See http://www.tvrename.com/technical#configuration-files for more information
+
+## Log Files
+
+Upload a log file here that is the log file that was present at the time of the error
+ - See http://www.tvrename.com/technical#log-files for more information
+
+## Error messages
+
+Please inlcude the exact wording of any error messages that you have seen on screen or in the logs.
+
+## Screenshots or videos of the issue
+
+Please add any images or videos here. Use snipping tool or tinytake / bandicam For videos