Telegram Support Bot for technical support of users. There are three types of panels:
Main - it is intended for users who will create and view their requests through the panel. Panel for technical support staff. Access to this panel can be obtained by entering the password issued by the administrator. In this panel, the support agent can view and respond to all user requests. Admin panel - is needed to add and remove support staff, generate / delete access passwords, and also to disable the bot. And also a control panel for the web for Admin and Agents has been developed
- pyTelegramBotAPI
- pymysql