feat: Add contact identification settings (#32893)

RocketChat · Jul 25, 2024 · 81c9ea0 · 81c9ea0
1 parent 9397779
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diff --git a/.changeset/smooth-beans-itch.md b/.changeset/smooth-beans-itch.md
@@ -0,0 +1,6 @@
+---
+"@rocket.chat/meteor": patch
+"@rocket.chat/i18n": patch
+---
+
+Added the `Livechat_Block_Unknown_Contacts`, `Livechat_Block_Unverified_Contacts`, `Livechat_Contact_Verification_App`, `Livechat_Request_Verification_On_First_Contact_Only` settings to control how the app is going to verify a contact's identity
diff --git a/apps/meteor/ee/app/livechat-enterprise/server/settings.ts b/apps/meteor/ee/app/livechat-enterprise/server/settings.ts
@@ -166,6 +166,51 @@ export const createSettings = async (): Promise<void> => {
 				invalidValue: '',
 			});
 		});
+
+		await this.add('Livechat_Block_Unknown_Contacts', false, {
+			type: 'boolean',
+			public: true,
+			hidden: true,
+			enableQuery: omnichannelEnabledQuery,
+			invalidValue: false,
+			section: 'Contact_identification',
+			enterprise: true,
+			modules: ['livechat-enterprise'],
+		});
+
+		await this.add('Livechat_Block_Unverified_Contacts', false, {
+			type: 'boolean',
+			public: true,
+			hidden: true,
+			enableQuery: omnichannelEnabledQuery,
+			invalidValue: false,
+			section: 'Contact_identification',
+			enterprise: true,
+			modules: ['livechat-enterprise'],
+		});
+
+		await this.add('Livechat_Contact_Verification_App', '', {
+			type: 'select',
+			public: true,
+			hidden: true,
+			values: [{ key: 'VerifyChat', i18nLabel: 'VerifyChat' }],
+			enableQuery: omnichannelEnabledQuery,
+			invalidValue: '',
+			section: 'Contact_identification',
+			enterprise: true,
+			modules: ['livechat-enterprise'],
+		});
+
+		await this.add('Livechat_Request_Verification_On_First_Contact_Only', false, {
+			type: 'boolean',
+			public: true,
+			hidden: true,
+			enableQuery: omnichannelEnabledQuery,
+			invalidValue: false,
+			section: 'Contact_identification',
+			enterprise: true,
+			modules: ['livechat-enterprise'],
+		});
 	});
 
 	await settingsRegistry.add('Livechat_AdditionalWidgetScripts', '', {

diff --git a/packages/i18n/src/locales/en.i18n.json b/packages/i18n/src/locales/en.i18n.json
@@ -3256,6 +3256,10 @@
   "Omnichannel_placed_chat_on_hold": "Chat On Hold: {{comment}}",
   "Omnichannel_hide_conversation_after_closing": "Hide conversation after closing",
   "Omnichannel_hide_conversation_after_closing_description": "After closing the conversation you will be redirected to Home.",
+  "Livechat_Block_Unknown_Contacts": "Block unknown contacts",
+  "Livechat_Block_Unverified_Contacts": "Block unverified contacts",
+  "Livechat_Contact_Verification_App": "Contact verification app",
+  "Livechat_Request_Verification_On_First_Contact_Only": "Request verification on first contact only",
   "Livechat_Queue": "Omnichannel Queue",
   "Livechat_registration_form": "Registration Form",
   "Livechat_registration_form_message": "Registration Form Message",
@@ -6274,6 +6278,7 @@
   "Omnichannel_transcript_pdf": "Export chat transcript as PDF.",
   "Accounts_Default_User_Preferences_omnichannelTranscriptPDF_Description": "Always export the transcript as PDF at the end of conversations.",
   "Contact_email": "Contact email",
+  "Contact_identification": "Contact identification",
   "Customer": "Customer",
   "Time": "Time",
   "Omnichannel_Agent": "Omnichannel Agent",