Do not overwrite the title, incident priority, and incident type fiel…

…ds during case escalation. (#5219)

* Do not overwrite the title, incident priority, and incident type fields during case escalation.

* Format for consistency.

src/dispatch/case/flows.py

@@ -443,8 +443,9 @@ def case_escalated_status_flow(
     case: Case,
     organization_slug: OrganizationSlug,
     db_session: Session,
-    incident_priority: IncidentType | None,
-    incident_type: IncidentPriority | None,
+    title: str | None,
+    incident_priority: IncidentPriority | None,
+    incident_type: IncidentType | None,
     incident_description: str | None,
 ):
     """Runs the case escalated transition flow."""
@@ -457,6 +458,7 @@ def case_escalated_status_flow(
         case=case,
         organization_slug=organization_slug,
         db_session=db_session,
+        title=title,
         incident_priority=incident_priority,
         incident_type=incident_type,
         incident_description=incident_description,
@@ -792,6 +794,7 @@ def case_to_incident_escalate_flow(
     case: Case,
     organization_slug: OrganizationSlug,
     db_session: Session,
+    title: str | None,
     incident_priority: IncidentPriority | None,
     incident_type: IncidentType,
     incident_description: str | None,
@@ -808,16 +811,18 @@ def case_to_incident_escalate_flow(
         )
     )
 
+    title = title if title else case.title
+
     description = (
         f"{incident_description if incident_description else case.description}\n\n"
         f"This incident was the result of escalating case {case.name} "
         f"in the {case.project.name} project. Check out the case in the Dispatch Web UI for additional context."
     )
 
-    incident_priority = case.case_priority if not incident_priority else incident_priority
+    incident_priority = incident_priority if incident_priority else case.case_priority
 
     incident_in = IncidentCreate(
-        title=case.title,
+        title=title,
         description=description,
         status=IncidentStatus.active,
         incident_type=incident_type,

src/dispatch/plugins/dispatch_slack/case/interactive.py

@@ -1268,11 +1268,12 @@ def handle_escalation_submission_event(
             name=form_data[DefaultBlockIds.incident_priority_select]["name"],
         )
     incident_description = form_data.get(DefaultBlockIds.description_input, case.description)
-
+    title = form_data.get(DefaultBlockIds.title_input, case.title)
     case_flows.case_escalated_status_flow(
         case=case,
         organization_slug=context["subject"].organization_slug,
         db_session=db_session,
+        title=title,
         incident_priority=incident_priority,
         incident_type=incident_type,
         incident_description=incident_description,