Declutters Slack case threads (#3994)

* Declutters Slack case threads * Update src/dispatch/plugins/dispatch_slack/case/messages.py Co-authored-by: Will Sheldon <[email protected]> * Update src/dispatch/plugins/dispatch_slack/case/messages.py Co-authored-by: Will Sheldon <[email protected]> --------- Co-authored-by: Will Sheldon <[email protected]>
Netflix · Nov 15, 2023 · 090a8fe · 090a8fe
1 parent b672afc
commit 090a8fe
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Showing 3 changed files with 6 additions and 11 deletions.
diff --git a/src/dispatch/plugins/dispatch_slack/case/messages.py b/src/dispatch/plugins/dispatch_slack/case/messages.py
@@ -192,9 +192,6 @@ def create_signal_messages(case_id: int, channel_id: str, db_session: Session) -
     ).json()
 
     signal_metadata_blocks = [
-        Section(
-            text=f"*{first_instance_signal.name}* - {first_instance_signal.variant}",
-        ),
         Actions(
             elements=[
                 Button(
@@ -214,7 +211,9 @@ def create_signal_messages(case_id: int, channel_id: str, db_session: Session) -
                 ),
             ]
         ),
-        Section(text=f"Total instances in this case: *{num_of_instances}*\n"),
+        Section(text="*Alerts*"),
+        Divider(),
+        Section(text=f"{num_of_instances} alerts observed in this case."),
         Section(text="\n*Entities*"),
         Divider(),
     ]

diff --git a/src/dispatch/plugins/dispatch_slack/plugin.py b/src/dispatch/plugins/dispatch_slack/plugin.py
@@ -78,12 +78,6 @@ def create_threaded(self, case: Case, conversation_id: str, db_session: Session)
         client = create_slack_client(self.configuration)
         blocks = create_case_message(case=case, channel_id=conversation_id)
         response = send_message(client=client, conversation_id=conversation_id, blocks=blocks)
-        send_message(
-            client=client,
-            conversation_id=conversation_id,
-            text="All real-time case collaboration should be captured in this thread.",
-            ts=response["timestamp"],
-        )
         if case.signal_instances:
             message = create_signal_messages(
                 case_id=case.id, channel_id=conversation_id, db_session=db_session

diff --git a/src/dispatch/plugins/dispatch_slack/service.py b/src/dispatch/plugins/dispatch_slack/service.py
@@ -247,7 +247,9 @@ def add_users_to_conversation_thread(
         add_users_to_conversation(client=client, conversation_id=conversation_id, user_ids=user_ids)
         blocks = Message(
             blocks=[
-                Section(text="Looping in individuals to help resolve this case...", fields=users)
+                Section(
+                    text="Adding the following individuals to help resolve this case:", fields=users
+                )
             ]
         ).build()["blocks"]
         send_message(client=client, conversation_id=conversation_id, blocks=blocks, ts=thread_id)