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British Airways Reviews Tableau Dashboard Project

This project uses British Airways reviews and country datasets to create an interactive Tableau dashboard. It is part of my ongoing data challenge, where I aim to complete 100 data projects.

To see the full interactive dashboard on Tableau, follow this link: Online Dashboard

Data Source: British Airways review data and a country dataset.

Skills used: Data visualization, Dashboard design in Tableau.

Project Overview

The project is broken down into 5 parts, with 4 visualizations compiled into a final dashboard:

Part 1: Map Visualization

This visualization presents a world map where users can interactively select different parameters and metrics, such as:

  • Overall rating
  • Cabin staff rating
  • Traveler type
  • Seat type

map

Part 2: Summary Sheet

A summary of average ratings and services, including:

  • Overall rating
  • Cabin staff service
  • Entertainment
  • Food and beverages
  • Ground service
  • Value for money

summary

Part 3: Monthly Trends

A line graph that tracks the average of chosen metrics by month. For example:

  • Average overall rating per month

month

Part 4: Aircraft Analysis

Two side-by-side horizontal bar charts display:

  • Aircraft type vs. average overall rating
  • Aircraft type vs. the number of reviews

aircraft_visualization

Part 5: Final Dashboard

All of the visualizations are combined into a single, cohesive dashboard for a comprehensive view of British Airways' reviews.

dashboard

Follow this link to interact with the dashboard:

Online Dashboard

Credits

This project was adapted from Mo Chen's Tableau end-to-end portfolio project. You can find the original project and datasets here.

Thank You!