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17 changes: 10 additions & 7 deletions copilot/microsoft-365-copilot-privacy.md
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Expand Up @@ -13,7 +13,7 @@ ms.collection:
- m365copilot
- magic-ai-copilot
hideEdit: true
ms.date: 10/18/2024
ms.date: 11/01/2024
ms.custom: [copilot-learning-hub]
---

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## Data stored about user interactions with Microsoft 365 Copilot

When a user interacts with Microsoft 365 Copilot (using apps such as Word, PowerPoint, Excel, OneNote, Loop, or Whiteboard), we store data about these interactions. The stored data includes the user's prompt and Copilot's response, including citations to any information used to ground Copilot's response. We refer to the user’s prompt and Copilot’s response to that prompt as the "content of interactions" and the record of those interactions is the user’s Copilot interaction history. For example, this stored data provides users with Copilot interaction history in [Business Chat](https://support.microsoft.com/topic/5b00a52d-7296-48ee-b938-b95b7209f737) and [meetings in Microsoft Teams](https://support.microsoft.com/office/0bf9dd3c-96f7-44e2-8bb8-790bedf066b1). This data is processed and stored in alignment with contractual commitments with your organization’s other content in Microsoft 365. The data is encrypted while it's stored and isn't used to train foundation LLMs, including those used by Microsoft 365 Copilot.
When a user interacts with Microsoft 365 Copilot (using apps such as Word, PowerPoint, Excel, OneNote, Loop, or Whiteboard), we store data about these interactions. The stored data includes the user's prompt and Copilot's response, including citations to any information used to ground Copilot's response. We refer to the user’s prompt and Copilot’s response to that prompt as the "content of interactions" and the record of those interactions is the user’s Copilot activity history. For example, this stored data provides users with Copilot activity history in [Business Chat](https://support.microsoft.com/topic/5b00a52d-7296-48ee-b938-b95b7209f737) and [meetings in Microsoft Teams](https://support.microsoft.com/office/0bf9dd3c-96f7-44e2-8bb8-790bedf066b1). This data is processed and stored in alignment with contractual commitments with your organization’s other content in Microsoft 365. The data is encrypted while it's stored and isn't used to train foundation LLMs, including those used by Microsoft 365 Copilot.

To view and manage this stored data, admins can use Content search or Microsoft Purview. Admins can also use Microsoft Purview to set retention policies for the data related to chat interactions with Copilot. For more information, see the following articles:

Expand All @@ -81,7 +81,7 @@ For Microsoft Teams chats with Copilot, admins can also use [Microsoft Teams Exp

### Deleting the history of user interactions with Microsoft 365 Copilot

Your users can delete their Copilot interaction history, which includes their prompts and the responses Copilot returns, by going to the [My Account portal](https://myaccount.microsoft.com/). For more information, see [Delete your Microsoft 365 Copilot interaction history](https://support.microsoft.com/office/76de8afa-5eaf-43b0-bda8-0076d6e0390f).
Your users can delete their Copilot activity history, which includes their prompts and the responses Copilot returns, by going to the [My Account portal](https://myaccount.microsoft.com/). For more information, see [Delete your Microsoft 365 Copilot activity history](https://support.microsoft.com/office/76de8afa-5eaf-43b0-bda8-0076d6e0390f).

## Microsoft 365 Copilot and the EU Data Boundary

Expand All @@ -99,7 +99,7 @@ Microsoft [Advanced Data Residency (ADR)](/microsoft-365/enterprise/advanced-dat

While Microsoft 365 Copilot is already able to use the apps and data within the Microsoft 365 ecosystem, many organizations still depend on various external tools and services for work management and collaboration. Microsoft 365 Copilot experiences can reference third-party tools and services when responding to a user’s request by using [Microsoft Graph connectors](/graph/connecting-external-content-connectors-overview) or plugins. Data from Graph connectors can be returned in Microsoft 365 Copilot responses if the user has permission to access that information.

When plugins are enabled, Microsoft 365 Copilot determines whether it needs to use a specific plugin to help provide a relevant response to the user. If a plugin is needed, Microsoft 365 Copilot generates a search query to send to the plugin on the user’s behalf. The query is based on the user’s prompt, Copilot interaction history, and data the user has access to in Microsoft 365.
When plugins are enabled, Microsoft 365 Copilot determines whether it needs to use a specific plugin to help provide a relevant response to the user. If a plugin is needed, Microsoft 365 Copilot generates a search query to send to the plugin on the user’s behalf. The query is based on the user’s prompt, Copilot activity history, and data the user has access to in Microsoft 365.

In the **Integrated apps** section of the [Microsoft 365 admin center](/microsoft-365/admin/admin-overview/admin-center-overview), admins can view the permissions and data access required by a plugin as well as the plugin’s terms of use and privacy statement. Admins have full control to select which plugins are allowed in their organization. A user can only access the plugins that their admin allows and that the user installed or is assigned. Microsoft 365 Copilot only uses plugins that are turned on by the user.

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#### Privacy control for connected experiences that analyze your content

If you turn off connected experiences that analyze your content on Windows or Mac devices in your organization, Microsoft 365 Copilot features won’t be available to your users in the following apps:
If you turn off connected experiences that analyze your content on devices in your organization, Microsoft 365 Copilot features won’t be available to your users in the following apps:

- Excel
- PowerPoint
- OneNote
- Outlook
- PowerPoint
- Word

There's also a privacy control that turns off all connected experiences, including connected experiences that analyze your content. If you use that privacy control, Microsoft 365 Copilot features won’t be available for certain apps on certain devices as described above.
This applies to when you’re running the most current version of these apps on Windows, Mac, iOS, or Android devices.

There's also a privacy control that turns off all connected experiences, including connected experiences that analyze your content. If you use that privacy control, Microsoft 365 Copilot features won’t be available in the apps and on the devices described above.

#### Privacy control for optional connected experiences

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6 changes: 4 additions & 2 deletions microsoft-365/enterprise/multi-geo-user-experience.md
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---
title: "User experience in a multi-geo environment"
ms.reviewer:
ms.date: 09/25/2024
ms.date: 10/29/2024
ms.author: kvice
author: kelleyvice-msft
manager: scotv
Expand Down Expand Up @@ -107,4 +107,6 @@ There are two constituents of the Microsoft 365 Person data:

- My Microsoft 365 People dataset ([contact resource type](/graph/api/resources/contact?view=graph-rest-1.0&preserve-view=true)), which represents the list of the user's Microsoft 365 contacts along with the user’s version of their contacts' Microsoft 365 profile. This edited or unedited version of another user’s profile will always remain private in the current user’s mailbox and won't be replicated anywhere.

To enable discovery, rich people search, and full fidelity collaboration experiences, the Microsoft 365 profile of users in the tenant is replicated across geos when a Multi-Geo tenant is first set up (for instance, to provide the Global Address List) and in response to user actions. Examples of user actions include direct and indirect interactions with one or more users in the tenant via activities like joining the Organization, creating and\or joining Teams meetings, sharing and\or co-editing files, profile card lookup, and adding of contacts as described in [Add, find, edit, or delete a contact in Outlook](https://support.microsoft.com/office/add-find-edit-or-delete-a-contact-in-outlook-e1dc4548-3bd6-4644-aecd-47b5728f7b0d#:~:text=information%20any%20time.-,Select%20the%20contact%20from%20the%20list%2C%20then%20select%20Edit%20contact,and%20begin%20adding%20more%20information.&text=someone's%20profile%20card-,In%20Mail%2C%20open%20an%20email%20message%20in%20the%20reading%20pane,card%2C%20select%20Add%20to%20contacts.). The replicated Microsoft 365 profiles of other users from an interaction\collaboration are stored in the Microsoft 365 People dataset of the target user shard.
To enable discovery, organizational structure exploration, rich people search, and full fidelity collaboration experiences, the Global Address List (GAL) and the Microsoft 365 Profile of users in the tenant is replicated and kept in sync across geos both when a Multi-Geo tenant is first set up and in response to certain user actions. Examples of user actions include direct and indirect interactions with one or more users in the tenant via activities like becoming part of the Organization, creating and/or joining Teams meetings, sharing and/or co-editing files, profile card lookup, and adding of contacts as described in [Add, find, edit, or delete a contact in Outlook](https://support.microsoft.com/office/add-find-edit-or-delete-a-contact-in-outlook-e1dc4548-3bd6-4644-aecd-47b5728f7b0d#:~:text=information%20any%20time.-,Select%20the%20contact%20from%20the%20list%2C%20then%20select%20Edit%20contact,and%20begin%20adding%20more%20information.&text=someone's%20profile%20card-,In%20Mail%2C%20open%20an%20email%20message%20in%20the%20reading%20pane,card%2C%20select%20Add%20to%20contacts.).

In addition to the central GAL, replicated Microsoft 365 Profiles of other users from an interaction or collaboration are stored in the Microsoft 365 People dataset of the target user's mailbox.

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