Merging changes synced from https://github.com/MicrosoftDocs/Viva-pr …

…(branch live)

.openpublishing.redirection.json

@@ -2230,6 +2230,11 @@
     "source_path": "viva/copilot/deployment-permissions.md",
     "redirect_url": "/viva/glint/introduction-viva-glint",
     "redirect_document_id": false
-  }  
+  },
+  {
+    "source_path": "viva/glint/setup/question-edit.md",
+    "redirect_url": "/viva/glint/setup/change-live-survey",
+    "redirect_document_id": false
+  },
   ]
 }

Viva/glint/TOC.yml

@@ -223,15 +223,17 @@ items:
               href: setup/manage-confidentiality-thresholds.md
   - name: Microsoft 365 Copilot in Viva Glint (preview)
     items:
-      - name: Introduction to Microsoft 365 Copilot in Viva Glint (preview) 
+      - name: Introduction to Microsoft 365 Copilot in Viva Glint 
         href: copilot/copilot-admin-intro.md
+      - name: Administrator deployment and setup for Copilot in Viva Glint 
+        href: ../copilot/deployment-permissions.md
       - name: Administrator enablement for Copilot in Viva Glint (preview)
         href: copilot/admin-enable.md
       - name: Microsoft 365 Copilot data, privacy, and security
         href: setup/copilot-privacy.md
-      - name: Managers using Microsoft 365 Copilot in Viva Glint (preview)
+      - name: Managers using Copilot in Viva Glint 
         href: setup/copilot-managers.md
-      - name: Microsoft 365 Copilot in Viva Glint-FAQs (preview)
+      - name: Copilot in Viva Glint- more FAQs 
         href: setup/copilot-faqs.md
   - name: Create survey programs
     items: 
@@ -286,8 +288,6 @@ items:
                 items:
                   - name: Add items and sections
                     href: setup/add-new-questions.md
-                  - name: Edit questions during a live survey
-                    href: setup/question-edit.md
                   - name: Target survey items
                     href: setup/targeted-survey-items.md
                   - name: Add item Display Logic
@@ -396,6 +396,8 @@ items:
         items:
           - name: Reopen or extend a survey cycle
             href: setup/reopen-survey.md
+          - name: Make changes to a live survey
+            href: setup/change-live-survey.md
   - name: Support survey participants 
     items:
       - name: Provide support during a survey

Viva/glint/copilot/copilot-admin-intro.md

@@ -1,5 +1,5 @@
 ---
-title: Introduction to Microsoft 365 Copilot in Viva Glint (preview)
+title: Introduction to Microsoft 365 Copilot in Viva Glint 
 description: Copilot in Viva Glint enables leaders and HR to understand and act on employee feedback by quickly summarizing large quantities of comments. 
 ms.author: JudithWeiner
 author: JudyWeiner
@@ -16,20 +16,18 @@ search.appverid: MET150
 ms.topic: article
 ms.service: viva-glint
 ms.localizationpriority: high
-ms.date: 10/31/2024
----
+ms.date: 11/15/2024
 
-# Introduction to Microsoft 365 Copilot in Viva Glint (preview)
+---
 
-> [!NOTE]
-> This feature is available to preview customers only, beginning June 29, 2024. Features described here are subject to change.
+# Introduction to Microsoft 365 Copilot in Viva Glint
 
-HR users and leaders of large organizations spend a lot of valuable time interpreting Glint survey results and comments. Copilot in Viva Glint enables them to understand and act on employee feedback by quickly summarizing large quantities of comments. 
-Copilot in Viva Glint is available for all enabled users whose teams meet the threshold for verbatim comment results.
+HR users and leaders of large organizations spend a lot of valuable time interpreting Glint survey results and comments. Copilot in Viva Glint enables them to understand and act on employee feedback by quickly summarizing large quantities of comments. Copilot in Viva Glint is available for all enabled users whose teams meet the threshold for verbatim comment results.
 
 ## What is Microsoft 365 Copilot in Viva Glint?
 
 Copilot in Viva Glint is built to answer questions about your survey comments. It's your partner for all comment analysis and can:
+
 - Summarize your comments
 - Identify key themes across comments
 - Summarize comments by demographics
@@ -42,21 +40,21 @@ Copilot in Viva Glint is built to answer questions about your survey comments. I
 - There must be at least one Recurring or Ad hoc program survey administered or closed on your Glint platform to use the feature. 
 - Copilot doesn’t take quantitative survey results into consideration. It can’t answer questions that require comparison scores between questions or employee groups. 
 - Any AI can make mistakes representing the information it finds. If you encounter harmful, inappropriate, or inaccurate responses, immediately provide feedback. Report a concern through our feedback button in Copilot in Viva Glint or in the Viva Glint app.
-- Copilot samples a subset of comments from each question, proportionate to the overall comment count per question. The current limit for this feature is 1000 comments.
-- Currently Copilot can't manage language translations beyond its default English.
+- Copilot samples a subset of comments from each question, proportionate to the overall comment count per question. The current limit for this feature is 8,000 comments.
 
 ### Are more Microsoft 365 Copilot features planned?
 
 Yes! As with all Viva Glint features, we post as soon as new features are available. 
 
 ## Languages supported by Copilot in Viva Glint
 
-Copilot in Viva Glint comment summarization is available in most languages supported by Microsoft 365 Copilot. The admin still needs to interact with the program in English.
+Copilot in Viva Glint comment summarization is available in all languages supported by Viva Glint. The user still needs to interact with the program in English.
 
 For the best feedback, encourage your employees to leave comments in their native language.
 
 > [!NOTE]
-> [Microsoft 365 Copilot currently supports these languages](https://support.microsoft.com/office/supported-languages-for-microsoft-copilot-94518d61-644b-4118-9492-617eea4801d8). Copilot in Viva Glint may not support all of the languages listed on this page. Support for all languages is on the roadmap. Your platform informs you of which languages are available for your programs.
+> [Microsoft 365 Copilot currently supports these languages](https://support.microsoft.com/office/supported-languages-for-microsoft-copilot-94518d61-644b-4118-9492-617eea4801d8). Copilot in Viva Glint may not support all of the languages listed on this page. Your platform informs you of which languages are available for your programs.
+
 
 ## How can my organization use Microsoft 365 Copilot in Viva Glint?
 
@@ -70,7 +68,8 @@ Copilot in Viva Glint answers queries related to your comment data in Glint, suc
 
 Microsoft 365 Copilot in Viva Glint can be used across roles
 
-Use Copilot in Viva Glint for admins, HR leaders, org leaders, and managers.
+### Use Copilot in Viva Glint for admins, HR leaders, org leaders, and managers
+
 - **Admins and HR** can use Copilot in Viva Glint to summarize large sets of data, allowing this group to quickly find key insights and support ad-hoc requests from stakeholders.
 - **Org leaders** can use Copilot in Viva Glint to summarize comments for their teams. They can uncover similarities and unique needs based on comments people are leaving using prompts and filters for different populations across their org.
 - **Managers** can use Copilot in Viva Glint to get access to comment summarization services. Managers can quickly uncover comments bundled by common subject matter or theme, identifying areas to explore deeper in their ACT conversations.
@@ -94,6 +93,7 @@ Copilot in Viva Glint gives you the flexibility to roll out to one or many user
 ### Deployment considerations
 
 Think about:
+
 - **Current usage** – does your rollout group have experience with Viva Glint?
 - **Comment count** – do you expect a high number of comments?
 - **Survey timing** – can you align with an upcoming survey? 
@@ -111,8 +111,8 @@ Use our best practices to maximize the benefits from Copilot in Viva Glint. Use
 
 ## More Resources
 
-- [**Learn how managers can use Copilot in Viva Glint**](https://go.microsoft.com/fwlink/?linkid=2274072)
-- [**Find answers to technical FAQs**](https://go.microsoft.com/fwlink/?linkid=2274071)
+- [**Learn how managers can use Copilot in Viva Glint**](/viva/glint/setup/copilot-managers)
+- [**Find answers to technical FAQs**](/viva/glint/setup/copilot-faqs)
 - [**Copilot for Microsoft 365**](https://adoption.microsoft.com/copilot/)
 
 

Viva/glint/setup/change-live-survey.md

@@ -14,7 +14,7 @@ search-appverid: MET150
 ms.topic: article
 ms.service: viva-glint
 ms.localizationpriority: high
-ms.date: 11/15/2024
+ms.date: 11/21/2024
 ---
 
 # Make changes to a live Viva Glint survey
@@ -53,7 +53,7 @@ Sometimes changing a live survey may be beneficial.
 | **Topic** | **Scenario** | **Considerations** |
 | --- | --- | --- |
 | The text at the beginning (top) and end (bottom) of the survey | The *Intro* or *Thank You* text needs adjustments or corrections. | Newly edited text is featured immediately and *only* on surveys that haven't started. |
-| Item text | The phrasing of an item needs to be edited. | Glint pushes your edits into production (that is, live survey and reporting).<br><p>**Note:** Republishing can cause a disruption to employees taking the survey at the moment this change is implemented. They can start over by refreshing their page.|
+| Item text | The phrasing of an item needs to be edited. | Decide whether to change the item while the survey is live or if it can wait until the next cycle. Instructions for editing items in a live survey are below.|
 | Adding or removing an item | You want to add a new item or remove an item from a live survey. | An item *can't* be added or removed from a live survey except in an *Always-On* or *Employee Lifecycle program. |
 | Item order | The survey items need to be reordered. | The newly edited order is featured immediately but *only* on surveys that haven't yet been started. |
 
@@ -100,15 +100,16 @@ The information is broken out across **Program Summary** setup pages.
 
 ## Items (Questions)
 
-[Read extended guidance on live survey item (question) edits here.](/viva/glint/setup/question-edit)
-
 | **Topic** | **Scenario** | **Considerations** |
 | --- | --- | --- |
 | **The text at the beginning (top) and end (bottom) of the survey** | The **Intro** or **Thank You** text needs adjustments or corrections. | Newly edited text is featured immediately on surveys that haven't been started. |
 | **Question text** | The phrasing of an item needs to be edited. |Survey item rephrasing propagates to future programs only. A live program isn't affected by any edit.|
 | **Add or remove a survey item** | You want to add a new item or remove an item from a live survey. | An item *can't* be added or removed from a live survey except in an *Always-On* or **Employee Lifecycle** program. |
 | **Item order** | The questions need to be reordered. | The newly edited item order is featured immediately on surveys that haven't been started. |
 
+> [!NOTE]
+> Changes to survey *sections* and survey *breaks* can't occur during a live cycle. They apply to upcoming cycles only.
+
 ### Admin process for editing a question during a live survey
 
 There are three entry points for editing a question:
@@ -119,11 +120,20 @@ There are three entry points for editing a question:
 **Allow Survey Resubmission** in the **Program Setup** section of **Program Summary** must be toggled to **Yes.** <br>
 If not toggled to **Yes**, a pop-up informs you that the change to **Yes** is made automatically when your edits are saved.
 
+Hover over the **horizontal ellipses** next to any survey item to select **Edit Question**.
+
+The Edit Question slider window includes these setup tabs:
+- Question Configuration
+- Associated Programs
+
+:::image type="content" source="../../media/glint/setup/program-summary-questions-ellipses.png" alt-text="Screenshot of ellipses dropdown menu next to each survey item." lightbox="../../media/glint/setup/program-summary-questions-ellipses.png":::
+
+:::image type="content" source="../../media/glint/setup/before-question-edit.png" alt-text="Screenshot of alert box for live item editing." lightbox="../../media/glint/setup/before-question-edit.png":::
+
 ### Inform survey takers of a live edit
 
 > [!IMPORTANT]
 > All survey participants must be made aware of the opportunity to retake a survey if a question is changed while the survey is live.
-> <br>
 > They must also understand that if they retake a survey, their original answers are replaced.
 
 **You are responsible to notify participants about any change and provide instructions on how to do so. Survey retake access:**
@@ -138,20 +148,30 @@ Review your edits to make sure your employees receive appropriate notice.
 
 1. Review the **Confirm your changes** window that opens.
 
-   :::image type="content" source="../../media/glint/setup/confirm-changes-dialog-box.png" alt-text="Screenshot of the confirmation dialog box for editing live survey questions."lightbox="../../media/glint/setup/confirm-changes-dialog-box.png":::
+   :::image type="content" source="../../media/glint/setup/confirm-changes-dialog-box.png" alt-text="Screenshot of the confirmation dialog box for editing live survey questions." lightbox="../../media/glint/setup/confirm-changes-dialog-box.png":::
 
-2. If everything is as expected, select **Confirm.**
+2. If everything is as expected, select **Confirm**.
 
 3. A one-time notification confirms that your item is updated.
 
+### Associated programs
+
+A list of program names previously used or in use that include this survey item can be viewed here. You may see an alert cautioning you that this question is being used in one or more live surveys. 
+
+- If you don't want to make this change, choose **Cancel**.
+- You can edit language text, instruction text, and comment placeholder text only. Other fields are disabled and can't be edited until the survey is no longer live.
+- Make your changes and select **Save**.
+
+:::image type="content" source="../../media/glint/setup/change-live-q-tooltips.png" alt-text="Screenshot of warning and tips about editing a question during a live survey." lightbox="../../media/glint/setup/change-live-q-tooltips.png":::
+
 ## Reporting
 
 | **Topic** | **Scenario** | **Considerations** |
 | --- | --- | --- |
 | **All items in the Reporting section** | Any section in the Reporting section needs adjustment. | Save all changes, then return to the **Program Summary** and adjust the Approve toggle to **Yes**. |
 | **Benchmark update** | Your external comparison benchmark was updated. | If changes are made to the benchmark in a live program, be certain users with live access are aware so they aren't confused by different results from a past viewing. |
 | **Aggregate Indices** | You need to edit or add an aggregate index. | If changes are made to indices in a live program, be certain users with live access are aware so they aren't confused by results that are different their last viewing. |
-| **Driver Impact Outcomes** | You need to edit or add Driver Impact Outcomes. | If changes are made to Driver Impact Outcomes, be certain ausers with live access are aware so they aren't confused by different outcome options available in the Driver Impact report. |
+| **Driver Impact Outcomes** | You need to edit or add Driver Impact Outcomes. | If changes are made to Driver Impact Outcomes, be certain users with live access are aware so they aren't confused by different outcome options available in the Driver Impact report. |
 
 ## Communications