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@@ -7,11 +7,14 @@ featuremap: ~~ContactUs:Fragment~~ | |
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--- | ||
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We welcome your feedback, comments and questions about the DOAJ web site and our services, or if you have feedback on a journal in the index. | ||
Use this page to: | ||
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All communication with us is treated as confidential. | ||
- send feedback and questions about our website or services | ||
- send feedback about a journal in our index | ||
- submit a complaint about our website or services | ||
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Read our [FAQs](/docs/faq/) before you contact us. If you cannot find the answer to your question, send an email to [the DOAJ helpdesk](mailto:[email protected]). If your email is about a journal, please include the title and ISSN(s). | ||
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Both complaints and feedback sent to us about specific journals are treated as confidential. | ||
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If you're a publisher and need help, read our [publisher help page](/publisher/help/). | ||
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Send an email to [the DOAJ helpdesk](mailto:[email protected]). If you're emailing about a journal or application, please include the title and ISSN(s). |
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DOAJ relies on the support of publishers and [libraries](/support/) to ensure that its metadata and services remain free for all. The publishers on this page have chosen to show their commitment to quality, peer-reviewed open access by supporting DOAJ. We thank them as without them, our work would not be possible. | ||
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## 2024 pricing | ||
## Pricing | ||
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We are introducing a revised and simplified model for publishers to support DOAJ for 2024 and publishing this openly in line with [our commitment to the Principles of Open Scholarly Infrastructure](https://blog.doaj.org/2022/10/06/doaj-commits-to-the-principles-of-open-scholarly-infrastructure-posi/). We are also relaunching the set of benefits for publishers choosing to support us. | ||
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We only accept support through our publisher supporter model from publishers with journals already indexed in DOAJ. Other routes to support DOAJ are as [an institution](/support/) or as [an individual via Paypal](https://www.paypal.com/donate/?campaign_id=4VXR4TJ69MDJJ). Non-commercial/institutional rates are only available to community-led, smaller publishers with limited funding. Please contact [[email protected]](mailto:[email protected]) if unsure which category applies. | ||
We only accept support through our publisher supporter model from publishers with journals already indexed in DOAJ. Non-commercial/institutional rates are only available to community-led, smaller publishers with limited funding. Please contact [[email protected]](mailto:[email protected]) if you are unsure which category applies. | ||
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Please contact [[email protected]](mailto:[email protected]) if you want to contribute to DOAJ’s operating costs as a publisher supporter. | ||
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*A 50% discount is available for supporters in Low- and Middle-Income Countries according to the World Bank classification. | ||
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## 2024 publisher benefits | ||
## Benefits | ||
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1. Your logo on the DOAJ website | ||
2. A post from all our social media platforms (Twitter, Facebook, LinkedIn, Mastodon, Instagram) acknowledging your organisation as a Supporter | ||
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Please get in touch to discuss. | ||
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## 2023 benefits for publisher supporters | ||
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([A downloadable version](https://docs.google.com/document/d/1xTVxUvqLkh2-r53cYlWdSIHsPGSnhcE7gi7bRFCaJik/edit?usp=sharing) of these benefits is available.) | ||
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| Basic contribution | Sustaining contribution (25% higher than Basic) | Premier contribution (50% higher than Basic) | | ||
|--------------------------|-------------------------------------------------|----------------------------------------------| | ||
| Your logo on our website | Your logo on our website | Your logo on our website | | ||
| A Tweet from the DOAJ account (21,900 followers) acknowledging your organisation as a Supporter | An interview-style blog post on [blog.doaj.org](https://blog.doaj.org/) (12,000 views per month) acknowledging your organisation as a Contributor, with questions about the state of open access and other current developments in open access scholarly publishing | An interview-style blog post on [blog.doaj.org](https://blog.doaj.org/) (12,000 views per month) acknowledging your organisation as a Contributor with questions about the state of open access and other current developments in open access scholarly publishing| | ||
| | A one-pager for journal editors explaining, in general terms, how article metadata is ingested, and then pulled downstream by discovery services. | A one-pager for journal editors explaining, in general terms, how article metadata is ingested, and then pulled downstream by discovery services.| | ||
| | General presentation or documentation, for raising awareness among your stakeholders, about the benefits of DOAJ, the work we do and how DOAJ benefits individual journal titles. | Dedicated presentation or documentation, tailored to your organisation, about the benefits of DOAJ, the work we do and how DOAJ benefits individual journal titles. Written as a joint document with the publisher. | | ||
| | A report, (a Google Sheet), collecting metadata errors, as reported to us by discovery services. | A report, (a Google Sheet), collecting metadata errors, as reported to us by discovery services. | | ||
| | | A yearly account review between the customer and DOAJ. The agenda can be determined by the publisher contact and a DOAJ representative. | | ||
| | | A CSV file, generated annually, for recording changes in and which DOAJ updates your live records with. | | ||
| | | Exposure across all our social media channels: Twitter, Instagram, LinkedIn, Facebook, WeChat. (Stats available.) | | ||
## Publisher supporters | ||
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<div>{% include '/data/sponsors.html' %}</div> | ||
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<h2>Contributors</h2> | ||
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<div class="row"> | ||
{% for i in data.sponsors %} | ||
<div class="col-xs-6 sponsor"> | ||
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